Sales Operations Manager

RezdyAustin, TX

About The Position

The role of Sales Operations Manager - NA will be focused on the day-to-day needs and monitoring of the AMER sales team, as well as contribute to the planning and execution of new initiatives and processes. The role will also be responsible for CRM management, specifically Hubspot, in regards to the AMER sales team, and will work in tandem with the Global Sales Operations team.

Requirements

  • A technically fluent Sales Operations Manager who is able to both iterate and brainstorm ideas with their peers, as well as roll up their sleeves and do the manual builds as needed.
  • Extensive Hubspot management experience (5-7 years) (required)
  • Experience working on a fast paced team where changes to process and expectations can come quickly, with a needed ability to work on their feet, iterate on the fly, and be ready to prioritize accordingly.
  • Able to work well across a global team, that’ll require both early and late meetings to accommodate teams across the world.
  • Able to communicate asks from the sales team to leadership fluently, while also able to translate communications from leadership to the sales team in a straightforward, easy-to-understand way.

Nice To Haves

  • Hubspot admin certification (preferred)

Responsibilities

  • Day-to-day asks and needs of the American sales team specific to sales operations
  • Management of AE dashboards, including daily monitoring and analysis needs;
  • Consistent contributions to process improvement/builds and the needs of new initiatives, including documentation, data entry, AI usage, process building needs.
  • Manage CRM functionality, including workflow builds, automation needs, AI implementation, sequencing, and pipeline management.
  • Work with a global team to move the sales organization towards globalization.
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