Sales Operations Manager
About The Position
We're looking for a sharp, operationally-minded analyst to join our Sales Operations team and serve as a strategic right hand to sales leadership. This is a high-visibility role at the intersection of data, process, and go-to-market strategy — ideal for someone who has seen what good looks like at a fast-growing SaaS company and wants to help build it. You'll own the analytical and operational infrastructure that keeps our sales organization running at full speed: from quota setting and territory design to forecast management and tech stack enablement. You'll also get exposure to high-impact special projects — new tool evaluations, reporting buildouts in Looker and Hex, and cross-functional initiatives that directly shape how we go to market. We're also at an inflection point with AI — actively exploring and adopting AI-powered tools across our GTM motion. We're looking for someone who doesn't wait to be told to try something new; someone who experiments, finds what works, and brings it back to the team. You don't need to have done this before — you just need to be the kind of person who leans in. If you're someone who loves digging into data, sweating the operational details, building the systems that scale a sales team, and finding ways to work smarter with AI — this role is for you.
Requirements
- 5–7 years of experience in Sales Operations, Revenue Operations, or a closely related function
- Background at early- to mid-stage B2B SaaS companies; experience navigating high-growth environments strongly preferred
- Strong analytical skills — comfortable building quota models, capacity plans, and territory frameworks from scratch
- Hands-on experience with core RevOps tooling: Salesforce (required), conversational intelligence (Gong or similar), Forecast management (Gong or Clari), Sales Engagement (Outreach, Gong Engage, Salesloft, etc), Routing (Leandata), Database enrichment ( Zoominfo, Clearbit, Lusha, etc)
- Demonstrated ability to manage forecast processes and communicate findings to senior sales leadership
- Genuine enthusiasm for AI tools and a track record of adopting new technology quickly — we don't expect prior AI expertise, but we do expect a mindset of continuous experimentation
- Highly organized, detail-oriented, and able to manage competing priorities with minimal oversight
- Strong communicator — you can simplify complex operational topics for non-technical audiences
- Collaborative working style with a low-ego, high-ownership mentality
Nice To Haves
- Familiarity with BI and analytics tools (Looker, Hex, or similar) is a plus
Responsibilities
- Own sales capacity planning models to support headcount decisions and attainment projections
- Lead quota setting processes — building models, analyzing historical performance, and partnering with leadership to finalize targets
- Design and maintain territory assignments, ensuring balanced coverage and equitable opportunity distribution across the sales team
- Drive weekly forecast management
- Build and deliver ad hoc analyses across pipeline health, bookings, renewals, quota attainment, and deal metrics
- Partner with sales leadership to translate data into clear narratives and recommendations for QBRs, board prep, and internal reviews
- Leverage AI tools to accelerate analysis, automate repetitive reporting tasks, and surface insights faster
- Serve as the primary sales-facing point of contact for our revenue tech stack — fielding questions on account ownership, Gong Forecast/Engage, lead routing, and related tooling
- Triage and resolve day-to-day system issues for sales reps, escalating to RevOps engineers or vendors as appropriate
- Partner on new tool evaluations — from requirements gathering and vendor assessment to pilot design and rollout
- Contribute to building out our standardized reporting layer in Looker and Hex, creating dashboards that give sales leaders real-time visibility into performance
- Own and execute special projects as assigned by sales leadership, ranging from process redesigns to cross-functional go-to-market initiatives
- Actively evaluate and pilot AI-powered tools and workflows — identifying where automation or intelligence can remove friction for the sales team and ops function
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
