Sales Operations Manager - Baxter Subaru Omaha
About The Position
Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be! At Baxter, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you! We value individuals who: Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER! Your Purpose as a Sales Operations Manager: Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes. Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge. Monitor guest leads, communications, and follow-ups to support a high-quality sales experience. Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs. Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits. Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs. Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards. Perform additional duties as assigned.
Requirements
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
- High School Diploma or GED
- Strong knowledge of dealership operations, inventory management, and finance processes.
- Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, CDK, Reynolds, etc.).
- Excellent communication, organization, and multitasking skills.
- Ability to work in a fast-paced environment and support multiple teams simultaneously
- Prior dealership or sales coordination experience preferred.
- A team-first always perspective with a desire to win together attitude.
- An innate desire to help others in all ways possible.
- Dedicated to creating meaningful outcomes in everything you do.
- Welcomes difference by seeking, listening, and learning from diverse perspectives.
- Authentically communicates with transparency, empathy, and kindness.
- Forever curious and motivated by a passion for continuous improvement.
Responsibilities
- Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes.
- Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge.
- Monitor guest leads, communications, and follow-ups to support a high-quality sales experience.
- Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs.
- Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits.
- Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.
- Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards.
- Perform additional duties as assigned.
Benefits
- Competitive Pay: Salary + bonus (70k-90k)
- Flexible Work Schedule: Tuesday - Friday, Full-time: 48 hours a week
- Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
- Training and Development Opportunities for All Employees
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
- Educational Reimbursement: General and specialized technical automotive degrees
- Employee Assistance Programs
- Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
