Sales Operations Manager

Entyre Inc•Boston, MA

28d

About The Position

As Sales Operations Manager, you will lead the sales team and build the operational systems that drive revenue performance. This role combines sales leadership, revenue operations, and growth execution. You will manage the sales team directly while designing processes, analytics, and systems that enable the team to scale. You will report directly to the Head of Growth and partner closely with the Marketing Team and State General Manager to convert demand into successful enrollments for families.

Requirements

5+ years in sales, sales operations, or revenue operations
Prior experience as a Sales Representative with strong quota performance
Experience managing and coaching sales teams
Experience in high-volume, complex sales environments
Strong analytical capability using Excel or Google Sheets
Experience with BI tools such as PowerBI, Sigma, or Google Data Studio
Experience analyzing funnel and operational metrics

Nice To Haves

Healthcare or Medicaid program experience
Experience implementing AI or automation in sales workflows
SQL experience is a plus

Responsibilities

Directly manage and develop the sales team
Drive quota attainment, performance reliability, and accountability
Conduct coaching, performance reviews, and skills development
Review calls, SMS, and email interactions to improve engagement quality
Recruit, onboard, and develop high-performing sales reps
Own the end-to-end sales pipeline
Maintain pipeline health and backlog management
Improve speed-to-lead and conversion rates
Conduct sales forecasting and capacity planning
Monitor funnel performance and address bottlenecks
Conduct pipeline diagnostics and root cause analysis
Simplify and improve sales workflows
Lead continuous improvement and conduct experimentation to drive conversion and efficiency
Adapt quickly to changes in processes, programs, or market conditions
Manage CRM workflows and pipeline structure (HubSpot preferred)
Build dashboards and reporting to track sales KPIs
Turn business needs into clear operational requirements for new tools and tech features
Identify opportunities and develop AI and automation features to improve scalability
Partner with Marketing to improve lead quality and campaign conversion
Work with the Head of Growth on pipeline strategy and forecasting
Collaborate with the State GM to align sales execution with market needs