Sales Operations Manager, Commercial Print

Thomson Reuters • Eagan, MN

2d

About The Position

We are seeking a strategic and analytical Sales Operations Manager to enable our Commercial Print sales organization to operate at peak efficiency and effectiveness. This role serves as a critical bridge between sales leadership, operations, and supporting functions, driving revenue growth through data-driven insights, process optimization, and technology enablement. About the Role In this role as a Sales Operations Manager, you will: Strategic Planning & Enablement Help develop and maintain territory and quota models that optimize sales coverage and performance Support annual and quarterly forecasting processes to ensure accurate revenue planning Partner with sales leadership to design and execute go-to-market strategies Drive initiatives to build sales enablement tools and dashboards that empower the sales team Lead change management programs and process improvement initiatives Manage special projects that advance sales operational excellence Collaborate with marketing to develop campaign materials and support promotional initiatives. Sales Analytics & Planning Provide data-driven analysis to support territory planning and optimization Assist in quota setting processes that balance ambition with achievability Monitor capacity planning to ensure appropriate sales resource allocation Analyze sales performance metrics, pipeline health, and forecast accuracy Deliver regular insights and actionable recommendations to leadership Sales Technology & Systems Ensure data integrity and accuracy within Salesforce CRM Lead and manage a team of 3 estimators, providing guidance and oversight to ensure accurate and timely project estimates Drive advancement of IQuote and related estimating systems Optimize processes and enforce best practices across sales systems Collaborate with Technology/Systems teams on tech stack (Salesforce, Gong, Gainsight) enhancements, integrations, and system changes Partner with the Enablement team to drive tool adoption, create training materials, and provide ongoing support. Reporting & Business Intelligence Build and maintain comprehensive dashboards and reports in Salesforce and Power BI Create executive-level reporting that provides visibility into sales performance and trends Translate complex data into clear, actionable insights for stakeholders at all levels About You You're a fit for the Sales Operations Manager role if your background includes: 5+ years of experience in sales operations, revenue operations, or related analytical roles Strong proficiency with sales (CRM, etc) and business intelligence tools (Power BI, Tableau, or similar) Demonstrated ability to develop territory models, quota plans, and sales forecasts Excellent analytical skills with the ability to translate data into strategic recommendations Experience managing cross-functional projects and driving change management initiatives Strong business acumen with understanding of sales processes and GTM strategies Exceptional communication skills with ability to influence stakeholders at all levels Bachelor's degree in Business, Finance, Analytics, or related field; MBA is a plus #LI-CB1

Requirements

• 5+ years of experience in sales operations, revenue operations, or related analytical roles
• Strong proficiency with sales (CRM, etc) and business intelligence tools (Power BI, Tableau, or similar)
• Demonstrated ability to develop territory models, quota plans, and sales forecasts
• Excellent analytical skills with the ability to translate data into strategic recommendations
• Experience managing cross-functional projects and driving change management initiatives
• Strong business acumen with understanding of sales processes and GTM strategies
• Exceptional communication skills with ability to influence stakeholders at all levels
• Bachelor's degree in Business, Finance, Analytics, or related field

Nice To Haves

• MBA is a plus

Responsibilities

• Help develop and maintain territory and quota models that optimize sales coverage and performance
• Support annual and quarterly forecasting processes to ensure accurate revenue planning
• Partner with sales leadership to design and execute go-to-market strategies
• Drive initiatives to build sales enablement tools and dashboards that empower the sales team
• Lead change management programs and process improvement initiatives
• Manage special projects that advance sales operational excellence
• Collaborate with marketing to develop campaign materials and support promotional initiatives.
• Provide data-driven analysis to support territory planning and optimization
• Assist in quota setting processes that balance ambition with achievability
• Monitor capacity planning to ensure appropriate sales resource allocation
• Analyze sales performance metrics, pipeline health, and forecast accuracy
• Deliver regular insights and actionable recommendations to leadership
• Ensure data integrity and accuracy within Salesforce CRM
• Lead and manage a team of 3 estimators, providing guidance and oversight to ensure accurate and timely project estimates
• Drive advancement of IQuote and related estimating systems
• Optimize processes and enforce best practices across sales systems
• Collaborate with Technology/Systems teams on tech stack (Salesforce, Gong, Gainsight) enhancements, integrations, and system changes
• Partner with the Enablement team to drive tool adoption, create training materials, and provide ongoing support.
• Build and maintain comprehensive dashboards and reports in Salesforce and Power BI
• Create executive-level reporting that provides visibility into sales performance and trends
• Translate complex data into clear, actionable insights for stakeholders at all levels

Benefits

• Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching &and learning, leadership capability development, Harvard Management Courses, key talent programs.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level