Sales Operations Lead, Cloud Sales Center
About The Position
The North American Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven and experienced Sales Operations Lead for the Cloud Sales Center. The candidate in this role is an important business stakeholder and partner for sales leadership and will play a key role in supporting the go-to-market strategy. The candidate for this role is expected to work cross functionally to help the organization successfully land and execute against strategic priorities and goals. We are looking for a hands-on and motivated self-starter who is comfortable in ambiguity and can navigate effectively in a matrixed environment to drive business results. The candidate for this role will support the rhythm of the business activities such as Annual Planning, Target setting, Operational Strategy, and Monthly Business Reviews, and other cadenced reporting and metrics for the business. This position will play a key role in defining processes for end-to-end execution of territory planning, headcount and resource allocation, and goal setting. This candidate will need to navigate internal systems, tools, and roll up their sleeves to drive predictable reporting, analyze business trends and make recommendations to senior management. The ideal candidate has strong business and financial acumen, broad knowledge of sales operations, experience supporting full-cycle sales, and a deep analytic background. The candidate should be comfortable building and experimenting with the latest tools including GenAI. This position works with a cross-section of stakeholders including Sales leadership, Finance, the Tools and Technology team, and the Partner team. The candidate for this role must have the ability to communicate effectively across multiple technical and non-technical stakeholders.
Requirements
- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Nice To Haves
- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
Responsibilities
- Work with sales leadership to optimize the go-to-market strategy of the Cloud Sales Center organization
- Work cross functionally with various stakeholders to execute key priorities
- Support rhythm of business activities
- Identify reporting issues, gaps in processes, and drive timely resolution
- Create new tools and business processes that simplify, standardize and enables operational excellence
Benefits
- Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
General Merchandise Retailers
Number of Employees
5,001-10,000 employees
