Sales / Operations Lead

Drybar ShopsTucson, AZ
3d

About The Position

Great opportunity for growth and career advancement! Looking for a sales lead position with growth opportunities in the beauty / cosmetology industry? Drybar Shops® is looking for a sales manager / operations manager to oversee salon and csutomer operations. At Drybar®, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts. Drybar is a fun, fast-paced, and most important, team focused environment. The Drybar Shop Sales and Customer Lead position is a critical role. The Lead upholds Drybar standards, leads the client experience and helps streamline shop operations. In addition, the Lead Role will help build local business partnerships, oversee shop collaborations, help set sales goals for the team, coordinate membership sales and retention including handling escalations, coordinate group events, and execute the shop’s social media calendar. This role is an incredible opportunity to begin refining your leadership capabilities with a growing brand! It's the chance to take your career to new heights!

Requirements

  • High School Diploma or Equivalent
  • Experience and proven track numbers in sales and exceptional customer including but not limited to experience as a sales manager, operations manager, and/or general salon manager.
  • Minimum of One (1) Years of Experience in a fast paced retail, restaurant, beauty, or hospitality setting preferred.
  • Supprt the implementation of structure, policies, and procedures.
  • Committment to Customer Service Excellence
  • Ability to identify and problem solve, set expectations, goals
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent motivator and ability to upskill team in the arease of sales and customer sevice as needed

Nice To Haves

  • Cosmetology license / hair stylist experience a plus

Responsibilities

  • Build local business partnerships
  • Oversee shop collaborations
  • Help set sales goals for the team
  • Coordinate membership sales and retention including handling escalations
  • Coordinate group events
  • Execute the shop’s social media calendar

Benefits

  • Competitive pay and sales goal based bonuses
  • Commissions on membership and product sales
  • Free employee blowouts Sunday - Thursday
  • 40% off all Drybar products, tools and accessories
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