Sales Operations Intern

KIOTI TractorWendell, NC

About The Position

The Sales Operations Intern will support the Sales Operations team in improving sales processes, managing data, and assisting with daily operational tasks. This role provides hands-on experience in sales operations, data analysis, and cross-functional collaboration.

Requirements

  • Currently pursuing or recently completed a Bachelor’s degree in Economics, Statistics, Mathematics, Business Administration, Marketing, or a related field
  • No prior experience required; internship or project experience is a plus
  • Basic analytical and problem-solving skills
  • Proficiency in Microsoft Office (especially Excel)
  • Interest in CRM/ERP systems (e.g., Salesforce, SAP)
  • Strong organizational and time-management skills
  • Good communication and teamwork abilities

Nice To Haves

  • Bilingual (English/Korean) is a plus

Responsibilities

  • Assist in documenting and improving sales processes and workflows
  • Support efforts to identify process gaps and recommend improvements
  • Help maintain and update sales data in CRM systems
  • Assist in generating reports on sales performance and key metrics
  • Support data analysis to identify trends and insights
  • Provide support in managing sales tools and platforms
  • Assist in troubleshooting basic system issues
  • Help with user support and documentation for sales tools
  • Coordinate with internal teams (Marketing, Finance, Customer Service)
  • Support communication between sales and other departments
  • Assist in preparing data for sales planning and strategy development
  • Support tracking and reporting on sales initiatives
  • Provide general administrative support to the Sales Operations team
  • Help maintain sales-related documents and records
  • Assist in monitoring sales forecasts and inventory alignment
  • Support PSI (Planning-Sales-Inventory) activities
  • Help track purchase orders and inventory updates
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