Sales Operations Coordinator

Achieve • Tempe, AZ

1d • Remote

About The Position

The Sales Operations Coordinator is committed to creating an effective partnership between all Leadership and ADR/FDR (Sales) departments to better understand our clients’ needs through process mapping, root cause analysis, project management, and data mining. The ideal candidate will balance their time gathering all pertinent information about a particular business problem or question, and creating deliverables such as charts/graphs, PowerPoint presentations, infographic job aids, process maps, and reporting findings to leadership.

Requirements

• Must be able to work weekends.
• Projects a positive image and serves as a role model for others
• Strategic-minded with advanced critical thinking skills
• Excellent communication skills (both verbal and written)
• Must be customer-focused, service-minded, and detail-oriented
• Ability to successfully multi-task and independently prioritize tasks according to department goals and objectives
• Ability to balance demands in a fast-paced work environment
• Able to put together Memos, Training Materials, Standard Operating Procedures, workflows, and other communications that are free of errors and easy to understand
• Ability to work independently and within a team environment
• Ability to collaborate with multiple departments as needed
• Proficient with Data Visualization and Analysis
• Proficient in Google Suite (Google Sheets, Google Docs, Google Slides, Google Forms, and Google Drive) and Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Understanding of SharePoint, Slack, Salesforce Lightning, Xactly, Tableau, and Grafana

Responsibilities

• Responsible for Sensitive and Confidential Information
• Communicate with partners that include all levels of Leadership and AR/FDR departments
• Able to work weekend hours (see shift below)
• Fulfilling requests from Sales Agents and Leaders across the department
• Organize a vast amount of information and synthesize it into insightful, actionable solutions (reporting, charts, PowerPoints)
• Pull sales calls and report findings with solutions to leadership/report trends on the sales floor
• Use provided tools to map processes and flowcharts, build graphs, analyze data, and create presentations
• Work cross-functionally with multiple departments to understand the effects of decision trees that branch out across the business and impact the client experience.
• Identify where problems exist in the processes, work streams, at both a micro and macro level

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed