Sales Operations Analyst

Artlist•New York, NY

23d•$90,000 - $120,000

About The Position

We are bringing together the beauty from the work of artists with the inspiration from content creators that touch billions of people. We are recognized by the top brands in the world for having the highest quality digital assets for music, sound effects, stock footage and video templates by top artists and sound engineers. Our platform has disrupted the complex licensing model of digital assets to make it simple, resulting in increased reach for the work of the artists and confidence for the content creators and their respective companies. If you think this is exciting, just wait to learn what we are doing with AI to bring a better human experience centered on the work of both the artists and the content creators using their work! Position Overview: We’re looking for a Sales Operations Analyst to join our global Sales Operations team, supporting our NYC office. You’ll report to the Salesforce Team Lead in TLV and act as the go-to operator for everything Salesforce related - dashboards, reports, data quality, user issues, and system enhancements. You’ll bridge our sales leadership in NYC & TLV, turning data into insights and driving process improvements through Salesforce and Tableau.

Requirements

2-5 years’ experience as a Salesforce Business Analyst / Specialist within Sales Ops or CRM.
Hands-on Salesforce expertise: reports, dashboards, data management, configuration, validation rules, page layouts, and flows.
Strong analytical mindset; proficient in Google Sheets/Excel and familiar with Tableau and SQL.
Self-driven problem-solver who thrives in a fast-paced environment.
Business Acumen: Understanding of key sales processes, pipeline management, and forecasting methodologies.

Nice To Haves

Experience working across global teams or split-region operations.
Salesforce Admin certification or similar credentials.
Exposure to flows, automation, and data integrations.
Understanding of sales process best practices (pipeline, forecasting, quota tracking).

Responsibilities

Own and maintain Salesforce dashboards, reports, and data integrity for accurate forecasting and performance reviews.
Troubleshoot issues, manage user requests, and ensure smooth Salesforce operations.
Act as the analytical bridge between sales teams in NYC and TLV.
Lead and support CRM projects: process optimisation, data migrations, new features, and integrations.
Build actionable reports and visualisations (Salesforce + Tableau) to enable decision-making.
Create training, documentation, and best practices to improve adoption and data quality.
Collaborate across time zones with Sales, Marketing, Analytics, Finance and Legal.