Sales Operations Analyst

Nitel • Philadelphia, PA

6d

About The Position

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary Responsible for developing sales strategies through analysis for the Product Sales Support Manager and makes recommendations that will maximize revenue and meet clients' needs. Provides analytical and statistical support and prepares analysis of sales forecasts, sales reports and analysis of variances versus budget forecast. Works with moderate guidance in own area of knowledge.

Requirements

• Keeps abreast of sales strategies, trends, initiatives and best practices within the Company and competitive landscape.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Bachelor's Degree
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
• 2-5 Years Relevant Work Experience

Responsibilities

• Evaluates sell-out levels and make proactive recommendations to maximize revenue from available inventory and in a manner that serves clients' needs.
• Conducts analyses of inventory, rate and sales practices to develop sales product efficiencies.
• Works with and advises the Manager on weekly rate cards based on inventory skims.
• Collaborates with cross-functional management to develop, evaluate and recommend technical and systematic procedures that make process flow more efficient for the organization as a whole. Identifies problems and recommends solutions.
• Partners with Sales Support Representatives to help facilitate the completion of accurate work. Provides oversight to overall sales support processes and offers necessary guidance.
• Assists with the training and mentoring of new and existing Product Support Analysts on all sales related procedures and paperwork requirements.
• Keeps abreast of sales strategies, trends, initiatives and best practices within the Company and competitive landscape.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Create high level process workflows and focus on the required actions to optimize the process.
• Find areas of opportunity for automation to implement for improvements in productivity and performance.
• Use analytical skills for problem solving and make informed decisions to influence and implement changes within the organization.
• Document the required tasks for automation efficiency for all end users.
• Troubleshoot through end user challenges for solutions and report operational issues.
• Work collaboratively with Leaders and stakeholders to ensure successful implementations of process launches and changes.
• Prepares and presents readouts on areas of process optimization.
• Provides guidance on solution options, risks, costs vs benefits and impact to business current processes and operations.
• Analyze pipeline management processes for all Media Sales teams to identify bottlenecks. Recommend process improvement solutions via automation or process improvements.
• Monitor/Advise on the progression of deals through the pipeline and how to use the metrics for areas of improvement
• Learn multiple systems and tools on how they work together for different sales entries
• Strong communication skills for any demoing/training needs
• Supports and promotes data integrity in all systems
• Audit and maintain all documentation related for process optimization
• Gathers feedback through various channels to increase optimization
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level