Sales Operations Administrator

Summit Utilities Inc•Portland, ME

7h•Hybrid

About The Position

Supports the Growth Team in Maine and other regions with sales operations including but not limited to Contract Management, Reporting, Rebates, Sales Enablement and Record Retention.

Requirements

Associate or bachelor’s degree in business, marketing, finance, or related field.
At least 2 years’ experience in an administrative role
Proficiency in software products including Excel, Word, Outlook, and Adobe
Maintain confidential information.
Ability to handle data entry, analysis, and reporting accurately.
Exhibits adaptability by maintaining effectiveness in varying environments and with many different tasks, responsibilities, and people.
Proficient with Microsoft Office tools including Word, Excel, and Outlook.
Strong analytical and organizational skills
Exhibits high level of attention to detail.
Willingness to assist with any request with a positive attitude.
Takes projects from planning to execution.
Exhibits a professional personal appearance when dealing with customers, employees, contractors, and vendors.
Demonstrates a willingness to take on new tasks.
Demonstrates a high level of dependability and reliability exhibited by being punctual and fulfilling all commitments.

Nice To Haves

Experience in CRM software is preferred.

Responsibilities

Work directly with Sales Representatives to assist in the completion of sales contracts.
Process contracts for Maine, Missouri, and Colorado
Process cancelations for Maine.
Process weekly sales reports.
Track sales metrics.
Assist in commission reporting.
Assist with maintaining the customer database.
Track promotions and incentives.
Maintain ARC GIS Sales map.
Validation and management of residential and commercial rebates for Maine
Complete A/P check requests
Assist in monthly rebate reporting/accruals.
Growth team process optimization and enablement activities
CRM management and manipulation
Answer incoming new service phone calls and provide assistance to customers.
Sales Lead Management
Support team on activities associated with contract compliance and record retention.
Track and update all required documents for contract completion.
Manage electronic files.
Assist with/perform Conversion Sales Coordinator functions in any capacity.