Sales Operations Administrator

Mammoth Distribution•Los Angeles, CA

13d•$24•Onsite

About The Position

We’re looking for a Sales Operations Administrator who brings a growth mindset, a customer-first approach, and relentless responsiveness to every challenge. You will ensure that every order, email, and report helps build momentum for our team and our mission.

Requirements

High school diploma
Exceptional written and verbal communication
A customer service mindset. You view every interaction as a chance to build trust internally and externally
Responsiveness. You act fast, anticipate needs, and follow-up relentlessly
Growth mindset. You love to learn, iterate, and level up
Impeccable organization, attention to detail, and ability to juggle multiple priorities
Proficiency in Microsoft Office, Google Suite
Self-starter energy. You’re great working alone or with a team
Dependable, punctual, and able to adapt
Passionate, enthusiastic, and solution-focused

Nice To Haves

experience with ERP systems / Asana is a big plus

Responsibilities

Review and process orders in the ERP system, ensuring accuracy before and after fulfillment
Communicate order details, updates, and changes directly with customers and internal teams
Manage special requests, modifications, and exceptions, including sales rep requests and unique transportation needs
Process timely invoice changes, price adjustments, cancellations, returns, and pushed orders as needed
Support drivers with issues during deliveries
Maintain and update sales databases and records, ensuring data integrity
Deliver responsive, customer-first support and maintain a professional, positive presence in all interactions
Assist the Sales Operations team with larger projects that improve processes, reporting, and cross-functional efficiency
Adapt to changing priorities and take on ad hoc tasks as needed
Uphold professionalism, confidentiality, and a positive team-oriented attitude