Sales Office Administrator

Fairchild Equipment • Bloomington, MN

23h • Hybrid

About The Position

A Sales Office Administrator provides administrative and operational support to
the sales team, ensuring smooth day-to-day office functions. This role involves
managing customer communications, maintaining records, assisting with reporting
and coordination.

Requirements

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• Proven experience in administrative or sales support roles
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and problem-solving abilities
• Ability to work independently and as part of a team
• Experience in a sales or customer service environment
• Knowledge of sales processes and procedures
• Basic understanding of data analysis and reporting

Nice To Haves

• Experience with CRM software (e.g., Salesforce) is a plus

Responsibilities

• Provide administrative support to the sales team and management.
• Maintain and update customer databases and CRM systems.
• Handle incoming calls, emails, and customer inquiries in a professional manner.
• Coordinate meetings, appointments, and travel arrangements for sales staff.
• Track sales metrics and assist with forecasting and analysis.
• Liaise with internal departments, including finance, logistics, and marketing.
• Manage office supplies and support efficient day-to-day office operations.
• Assist with onboarding new sales team members and maintaining documentation.
• Publish equipment listings on company and third-party websites; ensure listings are accurate and up to date with descriptions and photos.
• Add new equipment to listings upon receipt and remove listings once items are sold.
• Take or coordinate the collection of equipment photos for marketing and website use.
• Monitor and track off-lease units at Fairchild and other Hyster Yale Group (HYG) dealers; coordinate and notify locations regarding unit pickups.
• Assist with cartage coordination, including communication with trucking companies and drivers.
• Schedule deliveries in coordination with the company’s cartage providers.
• Review, approve, and accurately process invoices in a timely manner.
• Perform additional duties and responsibilities as assigned by the Controller and/or management.

Benefits

• Full benefits package, including Medical, Dental and Vision insurance
• Ability to have a flexible work schedule
• Possible remote work options
• Casual office dress code
• Generous Paid Time Off
• Paid Holidays
• 401(k) retirement plan and Employer Match
• Wellness Program that offers the opportunity to earn a medical insurance discount
• Company Paid Short- Term and Long-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees