Sales & Marketing Specialist

SteelSeries•Chicago, IL

About The Position

KontrolFreek is seeking a dynamic and highly-organized Sales & Marketing Specialist to serve as a critical link between our global sales teams, marketing programs, and operational execution. In this role, you will be the engine room for our go-to-market efforts, ensuring our B2B sales partners are equipped for success, our marketing activities are data-driven, and our brand is protected across all channels. You will manage key operational workflows, from tracking new product launches to analyzing performance metrics, making a direct impact on our growth and profitability.

Requirements

2-4+ years of experience in a sales operations, marketing support, or e-commerce coordinator role, preferably within the consumer goods, gaming, or electronics industry.
Hands-on experience with Amazon Seller Central, specifically managing FBA shipments and listings.
Strong analytical skills with a proven ability to track performance metrics (e.g. ROAS, sell-through, attach rate) and derive actionable insights.
Excellent project management and organizational skills; experience with project management software like Wrike is a major plus.
Exceptional written and verbal communication skills, with the ability to collaborate effectively across multiple international teams.
A proactive, detail-oriented mindset with the ability to manage multiple high-priority projects in a fast-paced environment.

Responsibilities

Sales & Partner Enablement: Serve as a primary support hub for our B2B global sales teams, providing timely assets and information.
Develop and manage creative communications to keep global sales teams aligned on product launches, promotions, and marketing campaigns.
Oversee the product sample set-up and fulfillment process to support sales and marketing initiatives.
Develop presentation slides for QPMs, Sales line reviews etc.
Management of Affiliates within the branded TikTok Shop.
Manage KF Amazon FBA shipments, inventory and forecast to ensure seamless availability and sales velocity.
Project management and tracking all New Product Introduction (NPI) packaging and creative asset tasks within Wrike + Jira; work in close partnership with the Creative Director to ensure all project deadlines and outstanding needs are met
Performance & Data Analysis: Track and analyze monthly sell-out data from all channels to calculate and report on product attach rates.
Monitor and analyze metrics from channels to measure and report on ROAS from marketing activities.
Deliver quarterly briefings to the Paid Media and Influencer teams for any direct-to-consumer activity needs.
Operations & Brand Integrity: Act as the Counterfeit & Brand Protection Lead, identifying and coordinating the response to unauthorized sellers and intellectual property violations.