Sales & Marketing Manager

Guardian Pharmacy Services

About The Position

Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of South Carolina, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Charleston , South Carolina. Why Guardian Pharmacy of South Carolina ? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. As a key member of the local management team, assist in the achievement of the budget through sales to new clients, increasing sales to existing clients. Participate in development of marketing materials (collateral and electronic) in support of sales projects. Present the “Guardian Pharmacy” identity at targeted local and national trade/industry events while being sensitive to value of local brand identity. Working with Director, Pharmacy Operations and Director, Finance & Administration, evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed. Attributes required: Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation Relational - ability to build relationships with business unit management and become “trusted advisor” Strategy and Planning - ability to think ahead, plan and manage time efficiently Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level Team Oriented - ability to work effectively and collaboratively with all team members

Requirements

2+ years' new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility, Pharmaceutical/Pharmacy preferred but not required. (advanced degree may substitute for experience)
Advanced computer skills; pharmacy operations system experience preferred/required
Proven track record of sales success.
Excellent verbal and written communication skills; ability to build strategic customer relationships
Must have the ability to differentiate yourself in the marketplace.
Excellent organizational/communication skills, self-starter, and ambition to succeed essentially.
Proficiency in Microsoft Word, Excel and PowerPoint
Update Salesforce.com on a daily basis.
Ensure accuracy of weekly activity reports
Ability to work in a team environment
Ability to work to objectives/targets with little supervision
Strong selling skills required
Ability to quickly customize sales approach based on potential client's response
Professional selling skills focused on value-added selling
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
We require a current valid driver's license with up to 75%-80% travel.
May be required to work occasional evenings, weekends and could include overnight
Flexible schedule required

Nice To Haves

Bachelor's degree preferred
RN or LPN preferred
Positive existing relations with LTC DON's or LTC Administrators a plus

Responsibilities

Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing home communities assisted living facilities and other long-term care facilities.
Market local business as a preferred provider to facility residents and families at monthly family nights
Ensure sales agreements with new clients meet profitability targets for the business unit
Maintain client contracts and relationships through “expert” advisor status, problem-solving
Act as liaison with operations to maintain high service level to the client, following all service-related issues through to resolution
Provide consulting services to client facilities to assist in compliance
Provide in-service training to client staff as needed by client group
Actively participate in local association meetings related to assisted living/long-term care facilities
Participate in designing collateral for targeting client group (with goal of designing independently)
Membership and participation visibility with national level industry associations
Participate in managing contracts and ensuring that pharmacy solutions are effectively positioned to result in increased revenue (with goal of maligning independently).
Other essential functions and duties may be assigned as needed