Sales & Marketing Coordinator

Four Seasons Hotels and Resorts • St. Louis, MO

7d • Onsite

About The Position

Marketing & PR Support Provide day‑to‑day support to the Marketing and PR teams in coordinating campaigns, projects, and ongoing initiatives for Four Seasons St. Louis. Assist with media‐related tasks including scheduling journalist and influencer visits, preparing itineraries, coordinating on‑property hosting, and organizing property tours. Maintain PR tracking tools, update editorial/coverage logs, and support the preparation of monthly recap reports and meeting materials. Support the coordination of photo and video shoots, including pre‑arrival planning, on‑site assistance, and organizing final assets. Monitor online reviews and social platforms to support timely, brand‑appropriate responses from the PR and Digital teams. Digital & Social Media Support Assist with managing social media content calendars, gathering assets, drafting posts, and coordinating approvals. Help implement digital marketing campaigns by organizing content, tracking deliverables, and assisting with performance reporting. Support paid advertising efforts by coordinating placements, gathering creative materials, and tracking campaign activity. Help maintain accurate, up‑to‑date content across third‑party websites, partner listings, and online travel platforms. Assist in producing basic marketing collateral such as flyers, menus, in‑room pieces, and promotional materials. Sales Coordination & Administrative Support Sales Team Support Provide comprehensive administrative support to the Group Sales team, including scheduling, preparing documents, assisting with proposals, and organizing client communication. Act as a coordination point for incoming leads by logging details, routing inquiries, and assisting with follow‑up tasks. Support the preparation of sales presentations, proposals, and collateral; proofread materials to ensure accuracy and brand alignment. Client Experience & On‑Property Coordination Assist with planning logistics for site inspections, FAM trips, and client visits, including drafting itineraries, confirming amenities, and coordinating with internal departments. Welcome and assist walk‑in clients, manage high volumes of phone calls, and provide warm, professional service at all times. Reporting & Systems Support Assist with logistics for trade shows, client events, and sales travel, including registrations, shipping materials, and preparing sales kits. Provide general administrative support for the Commercial Director as needed on departmental tasks and special projects. Interpersonal, Operational & Technical Skills Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to learn hotel systems and digital platforms. Strong written and verbal communication skills with a polished, professional demeanor. Ability to build positive working relationships with colleagues, vendors, media partners, and clients. Exceptional organizational skills, accuracy, and attention to detail in a fast‑moving environment. Ability to multitask, remain calm under pressure, and consistently uphold Four Seasons service and brand standards.

Requirements

• Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to learn hotel systems and digital platforms.
• Strong written and verbal communication skills with a polished, professional demeanor.
• Ability to build positive working relationships with colleagues, vendors, media partners, and clients.
• Exceptional organizational skills, accuracy, and attention to detail in a fast‑moving environment.
• Ability to multitask, remain calm under pressure, and consistently uphold Four Seasons service and brand standards.

Responsibilities

• Provide day‑to‑day support to the Marketing and PR teams in coordinating campaigns, projects, and ongoing initiatives
• Assist with media‐related tasks including scheduling journalist and influencer visits, preparing itineraries, coordinating on‑property hosting, and organizing property tours.
• Maintain PR tracking tools, update editorial/coverage logs, and support the preparation of monthly recap reports and meeting materials.
• Support the coordination of photo and video shoots, including pre‑arrival planning, on‑site assistance, and organizing final assets.
• Monitor online reviews and social platforms to support timely, brand‑appropriate responses from the PR and Digital teams.
• Assist with managing social media content calendars, gathering assets, drafting posts, and coordinating approvals.
• Help implement digital marketing campaigns by organizing content, tracking deliverables, and assisting with performance reporting.
• Support paid advertising efforts by coordinating placements, gathering creative materials, and tracking campaign activity.
• Help maintain accurate, up‑to‑date content across third‑party websites, partner listings, and online travel platforms.
• Assist in producing basic marketing collateral such as flyers, menus, in‑room pieces, and promotional materials.
• Provide comprehensive administrative support to the Group Sales team, including scheduling, preparing documents, assisting with proposals, and organizing client communication.
• Act as a coordination point for incoming leads by logging details, routing inquiries, and assisting with follow‑up tasks.
• Support the preparation of sales presentations, proposals, and collateral; proofread materials to ensure accuracy and brand alignment.
• Assist with planning logistics for site inspections, FAM trips, and client visits, including drafting itineraries, confirming amenities, and coordinating with internal departments.
• Welcome and assist walk‑in clients, manage high volumes of phone calls, and provide warm, professional service at all times.
• Assist with logistics for trade shows, client events, and sales travel, including registrations, shipping materials, and preparing sales kits.
• Provide general administrative support for the Commercial Director as needed on departmental tasks and special projects.

Benefits

• Lucrative salary!
• Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
• Time off plans starting at day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees