Sales & Marketing Analyst Assistant

Kendal System Careers•Oberlin, OH

12h

About The Position

Kendal at Oberlin is a full-service life plan community, which primarily serves older adults in the Quaker tradition. Residents are assured a lifetime of healthcare including short- and long-term nursing services, memory care and assisted living. Equally important, residents enjoy an independent, enriching living experience. Kendal at Oberlin's Sales & Marketing Department is seeking an outgoing and professional individual for the position of Sales & Marketing Analyst Assistant . Working closely with the Associate Directors of Sales and Marketing, this important position will support occupancy efforts for independent living, assisted living and memory support. This key support role will have the responsibilities of processing sales data , preparing correspondence, generating sales progress reports and routine reports on market trends and other routine sales related records and reports. More specifically, the Sales & Marketing Analyst Assistant will be responsible for including but not limited to: Assisting the Associate Director of Sales and Associate Director of Marketing with other clerical and administrative support. Assisting the Sales Counselor with Tri-it visits. Preparing and distributing paperwork for Admissions Committee meeting. Assisting with preparation for special events including Open Houses, Oberlin College Commencement/Reunion weekends, Priority Member gatherings and Stephens Care Center events. Preparing and distributing monthly automated reports including Upcoming Moves, Suites for IL/AL (occupancy), Priority Membership, Contract Types and maintaining Ready List. Processing paperwork and acknowledgement letters for prospects becoming Priority Members and joining the Ready List, acknowledgement letters for receipt of deposits and requests for refund. Helping with the coordination of new move-ins by preparing move-in collateral materials, obtaining keys from Facility Services, preparing name tags and door tags, notifying staff and residents of new residents for independent and assisted living. Maintaining sales and marketing files and office records. Answers phones, conveys messages, and performs miscellaneous duties.

Requirements

Two to five (2-5) years' business experience or comparable education
Demonstration of proficiency in computer skills, Microsoft Office (Word, Outlook, Excel) and CRM Software
Self-starter enjoys working with older people, excellent listener, able to maintain confidentiality
Professional appearance and demeanor
Good speaking and writing skills
Must be able to work 40 hours per week

Nice To Haves

Bachelor’s Degree preferred
Experience in a sales support role highly preferred

Responsibilities

Processing sales data
Preparing correspondence
Generating sales progress reports
Generating routine reports on market trends
Assisting the Associate Director of Sales and Associate Director of Marketing with other clerical and administrative support
Assisting the Sales Counselor with Tri-it visits
Preparing and distributing paperwork for Admissions Committee meeting
Assisting with preparation for special events including Open Houses, Oberlin College Commencement/Reunion weekends, Priority Member gatherings and Stephens Care Center events
Preparing and distributing monthly automated reports including Upcoming Moves, Suites for IL/AL (occupancy), Priority Membership, Contract Types and maintaining Ready List
Processing paperwork and acknowledgement letters for prospects becoming Priority Members and joining the Ready List, acknowledgement letters for receipt of deposits and requests for refund
Helping with the coordination of new move-ins by preparing move-in collateral materials, obtaining keys from Facility Services, preparing name tags and door tags, notifying staff and residents of new residents for independent and assisted living
Maintaining sales and marketing files and office records
Answering phones, conveying messages, and performing miscellaneous duties