Sales Manager

Choice Hotels•Sunnyvale, CA

20h•$70,000 - $75,000

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com . The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The always beautiful Radisson Hotel Sunnyvale is looking for their next Sales Leader. As the Sales Manager, you will drive the property’s sales department and be responsible to drive all top line revenues with leadership, revenue management, marketing and sales acumen. Salary Range Start: $70,000 to 75,000 Annual

Requirements

High School Diploma Required, bachelor's degree preferred
Minimum 4 years sales management experience within hotel industry
General Knowledge of contract laws
Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS Audits, Online booking tools and other similar sales tools
Expert computer skills including Microsoft Office Suite
Ability to travel
Required to stand, sit and walk for extended periods of time
Lift, carry, or otherwise move and use of force up to 50 lbs.
Use of manual dexterity of common office equipment such as but not limited to, computers, printers, phones, etc.

Nice To Haves

Experience managing owner relations
Able to resolve conflicts; guest, supervisor and employee
Able to collaborate effectively with other hotel employees and manager to ensure and environment of teamwork
Knowledge of hotel of hotel operations including; preparations of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Responsibilities

Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments
Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
Ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating catering business opportunities; as well as, event execution to ensure guest satisfaction
Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
Communicates clients' contracted requests to all departments in an effective and timely via turnover to the event/convention services team where applicable
Solicits potential guests and customers on a timely basis to confirm business using a variety of tools and sales skills
Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
Delivers and sells hotel’s features and benefits to meet clients' needs
Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
Ability to pivot in both markets and team role pending changing economic and team dynamics
Ensures maximum occupancy, daily, by collaborating on progress of groups booked with events services team
Ensure all materials used are in accordance with brand standards
Potential travel to trade shows and customer events, representing Choice Hotels and your hotel within company expectations
Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
Develops and implements strategies for achieving individual sales goals
Manages Sales Coordinator and their job duties, delegation, training where applicable.
Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies.
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests.
Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.
Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.
Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.