Sales Manager

Petland Corporate Stores • Chillicothe, OH

15d

About The Position

Petland is more than a job, it’s a pet loving community. We’re looking for people with an unwavering love for animals who want to build or advance their career in a fun and rewarding environment. Imagine coming to work every day knowing that you help create lasting connections between pets and their new families.
Turn your pet passion into a fulfilling career at Petland!

Requirements

• Attention to Detail
• Time Management
• Teamwork
• Customer Service
• Motivation
• Professionalism
• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience preferred.
• Sales and Point of Sale (POS) experience preferred.

Responsibilities

• Helps develop Petland’s Pet Counselors and ensure these sales professionals embrace Petland’s mission of matching the right pet with the right customer and meeting the needs of both.
• Directly supervises store associates as it relates to sales and sales processes.
• Interviews, hires, and trains Pet Counselors and plans, assigns, and reviews employee performance in related areas of responsibility.
• Educates, motivates and develops Pet Counselors to provide great customer sales and service experiences during every customer interaction.
• Maintains a strong presence in our store, guiding Pet Counselors toward customer interactions, providing regular feedback on those interactions, and mentoring associates on an ongoing basis in a manner that best ensures their success.
• Helps Pet Counselors maximize customer counts, average ticket sales and dollars per hour.
• Monitors sales by department and sub-department as well as the ratios between pets and associated supplies.
• Helps staff maintain positive morale, reinforces the Petland culture, establishes and maintains positive community relations, and stresses the importance of all.
• Analyzes sales history and financial results with General Manager to determine course for continual improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees