Sales Manager- Used Car

Young Chevrolet Cadillac•Owosso, MI

21d

About The Position

As the Young Family Continues to Grow, We Are Excited to Add a Sales Manager to Help Lead and Support Our Expanding Sales Team. We Are Looking for an Experienced Manager Who Is Passionate About Mentoring Others, Driving Results, and Creating a Positive Team Environment. This Position Offers an Opportunity to Step into a Leadership Role While Remaining Actively Involved in Customer Interactions and Deal Support. The Sales Manager Oversees Sales Operations, Leading and Coaching the Sales Team, and Ensuring a High-quality Customer Experience. This Role Oversees Sales Processes, Performance Monitoring, and Staff Development While Remaining Actively Involved in Customer Interactions and Deal Support. the Sales Manager Plays a Key Role in Driving Sales Results, Maintaining Team Accountability, and Fostering a Positive, Customer-focused Sales Culture.

Requirements

Several Years of Successful Automotive Sales Experience
Strong Desire to Learn, Grow, and Transition into a Leadership Role
Excellent Communication, Coaching, and Interpersonal Skills
Comfortable Using CRM Tools, Internet Leads, and Modern Dealership Processes
Highly Organized, Dependable, and Able to Adapt in a Fast-paced Environment
Professional Appearance and Customer-first Mindset
Team-oriented with a Positive Attitude and Strong Work Ethic

Responsibilities

Monitor the CRM
Ensure Sales Professionals Are Following Established CRM Processes
Set-up Campaigns for Sales Professionals
Take Customer Turnovers on the Showroom Floor to Support the Sales Team and Assist in Closing Deals When Needed
Coach, Mentor, and Support Sales Staff in Day-to-day Operations
Ensure Training, Accountability, and Maintaining High Standards of Customer Service Is Provided to Sales Professionals
Assign Leads to Sales Professionals, Monitor Lead Quality, Follow-up Activity, and Overall Sales Performance
Help Maintain a Positive, Professional, and Team-focused Culture on the Sales Floor
Complete Accurate and Timely Vehicle Appraisals for Trade-ins Using Market Data and Dealership Standards
Strong Working Knowledge of New Car Leasing, Including Programs, Incentives, and Payment Structures
Report, Monitor, and Track Vehicles in the Car Bravo System to Ensure Accuracy and Compliance
Oversee Lot Management and Maintain Awareness of Inventory Availability and Location
Other Duties As Assigned