Sales Manager, Premium Sales and Experiences - USA
About The Position
Manchester City is expanding its premium sales footprint across the United States — and we’re looking for a driven, relationship-focused sales professional to lead the charge. As our Sales Manager, Premium Sales & Experiences – USA, you’ll be responsible for selling Manchester City’s most exclusive hospitality packages, VIP tickets, bespoke football experiences and group offerings to the US market. This is an exciting opportunity to represent one of the world’s elite football clubs, working directly with corporate clients, agencies, and high-net-worth individuals to bring them closer to the action at the Etihad Stadium. You’ll collaborate with UK-based teams to deliver exceptional experiences while building Manchester City’s premium presence across the US through events, networking, and strategic outreach.
Requirements
- 3–5 years of premium sales experience in the United States, ideally dealing with high-value products or services.
- Proven ability to consistently exceed sales targets with a proactive, goal-oriented mindset.
- Exceptional relationship-building, communication, and presentation skills.
- Strong organisational ability, with confidence managing pipelines, forecasting, and CRM tools.
- Ability to work effectively across time zones and within a global organisation.
- Willingness to travel domestically and internationally (~20%) and work evenings, weekends, or matchdays when needed.
Nice To Haves
- Experience in sports, entertainment, or premium hospitality; familiarity with global football and Manchester City; fluency in Spanish.
Responsibilities
- Lead the full sales cycle for US-based clients, driving premium revenue and consistently exceeding annual sales targets.
- Build and manage a strong, high-quality pipeline through proactive outreach, lead generation, and targeted prospecting.
- Conduct discovery meetings, craft tailored proposals, and host clients at in-market events to strengthen relationships and close deals.
- Use CRM systems to maintain disciplined reporting, accurate forecasting, and structured sales processes.
- Develop innovative sales strategies and programs that unlock new business opportunities and increase demand for Manchester City’s premium products.
- Plan and host local US events to engage prospects, showcase hospitality offerings, and elevate the club’s premium presence in key markets.
- Work closely with UK Hospitality and Operations teams to ensure seamless delivery of all packages and experiences for US clients.
Benefits
- Excellent health, dental & vision insurance, with options to fit you and your family’s needs.
- Comprehensive and competitive benefit programs, including maternal & paternal leave.
- Ancillary benefits: Commuter, gym membership, and Citi Bike discounts.
- Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs.
- Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
- A dynamic, ambitious, and fun work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
