Sales Liaison and Catering and Events Coordinator - Hilton Chicago
About The Position
The iconic Hilton Chicago Downtown is looking for a Sales Liaison / Catering & Events Coordinator. This is an excellent entry-level role for someone eager to learn, grow, and build a career within Sales, Catering, and Events at a landmark Hilton property. What will I be doing? In this role, the primary focus is supporting the Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. The individual will work closely with the management team and play a key role in facilitating site inspections, group client walk-ins, and other guest and client needs while on property. Specifically, you will: Serve as primary liaison between Sales department and hotel departments Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams Review and report on Sales productivity highlights on a regular basis Coordinate on-property site inspections for Sales Managers Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets Facilitate site inspections and walk-in visits Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities Support the Catering, Events, and Reservations teams in an administrative capacity
Requirements
- 1 year hotel experience
- Guest facing experience
- Teamwork, working with offsite remote team – as you will need to travel to Palmer House
- ADA requirements – A lot of walking
- Microsoft Office Required – Outlook/word
- Flexible scheduling based off client sites and business demands
Responsibilities
- Serve as primary liaison between Sales department and hotel departments
- Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams
- Review and report on Sales productivity highlights on a regular basis
- Coordinate on-property site inspections for Sales Managers
- Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets
- Facilitate site inspections and walk-in visits
- Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities
- Support the Catering, Events, and Reservations teams in an administrative capacity
Benefits
- Medical Insurance Coverage – for you and your family
- Best-in-Class Paid Time Off (PTO)
- Complimentary Meals in the Team Member Restaurant
- Complimentary Access to the Hotel Athletic Club
- Go Hilton Hotel Discount program: 100 nights of discounted hotel stays
- Mental health resources including Employee Assistance Program, subject to eligibility
- Parental leave to support new parents
- 401K plan and company match
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Continuing Education opportunities
- Career growth and development
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
