Catering & Events Coordinator

Thistle Farms•Nashville, TN

1d•$40,000 - $45,000•Onsite

About The Position

We are seeking a dynamic, mission-driven Catering & Events Coordinator to lead the inbound sales and reservations efforts across our Catering & Events team and to assist with the coordination and planning of all Thistle Farms events. At Thistle Farms, inbound sales include tea service bookings, small-group reservations and other event inquiries. This role will also assist the Executive Chef with the planning and coordination of large-group reservations, private dining experiences and special events. This role is ideal for a hospitality-driven professional with a strong background in sales, relationship building, customer service and event management.

Requirements

Highly organized, detail-oriented professional who can manage multiple events in a fast-paced environment.
Demonstrated leadership abilities with experience collaborating across diverse teams.
Proficiency in TripleSeat (or similar platform), Square, and Microsoft Office.
Strong sales acumen with demonstrated success meeting or exceeding revenue goals.
Professional appearance, positive attitude, and commitment to mission-aligned hospitality.
Exceptional communication, client service, and interpersonal skills.
Ability to lift up to 15 lbs and stand or sit for extended periods.
Flexibility to work evenings, early mornings, or weekends as events require.
Approximately 45 hours/week depending on seasonal and business needs.

Nice To Haves

A minimum of 2 years’ experience in event sales, catering, or hospitality management is preferred.

Responsibilities

Manage the full event sales lifecycle, from initial inquiry and proposal to contract negotiation and post-event follow-up.
Serve as the primary point of contact for all events, ensuring responsiveness and accuracy.
Communicate with interested parties and provide site tours, tastings and consultations to convert leads to bookings.
Drive awareness of Thistle Farms’ Catering & Event services through community and organizational relationships.
Build and maintain a strong client portfolio, encouraging repeat business and referrals.
Secure all required event documents (contracts, insurance, licenses, credit authorization) prior to each event.
Collaborate with culinary, operations, and service teams to ensure flawless event execution.
Review and communicate event details to all internal teams.
Coordinate with the Executive Chef, Banquet Manager and other support staff to ensure all aspects of the event have been considered and communicated.
Work with Banquet Manager to ensure every event is executed according to client requests, café standards and mission-aligned hospitality.
Provide support for internal events and community partnerships.
Maintain and manage CRM systems (TripleSeat), track sales activities, and provide performance reports to leadership.
Manage all inbound leads through TripleSeat and ensure timely, professional communication internally and externally.
Ensure TripleSeat is up-to-date and accurate.
Monitor and measure sales performance, prepare monthly sales reports and forecast revenue needs.
Be a team player with a flexible, solutions-oriented approach to client and operational needs.
Monitor event logistics and operations to identify process improvements or training needs.
Conduct post-event evaluations when necessary and recommend enhancements to improve client experience.
Ensure all sales and event templates, TripleSeat forms, and online listings remain accurate.
Stay current with industry trends, competitor offerings, and best practices in event sales.