YogaSix Sales & General Manager

NGV Enterprises•Canton, MI

About The Position

The Sales & General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.

Requirements

2+ years of retail/service sales or fitness sales experience
Experience supervising people successfully
Proven experience in generating and following up on leads
Confident in generating personal sales and training Wellness Advisors in sales
Ability to manage and drive all revenue streams: memberships, retail, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Strong customer service skills
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgement
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers and Studio software

Responsibilities

Lead Generation, Membership Sales and Retention
Manage and grow all revenue streams including Memberships, Retail and Teacher Training
Coach and support team of Wellness Advisors and Teachers
Participate in hiring, onboarding, and development of all studio staff
Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
Build and maintain strong relationships with members and the local community
Schedule/participate in Grassroots Marketing partnerships on a frequent basis to drive new guest traffic
Work with Studio Owner and national team to hit performance goals
Participate in studio, regional and company-wide meetings and trainings as needed
Ensure the studio is clean, welcoming, and running smoothly every day