POSITION PURPOSE Provides support to Director of Sales & Marketing with varied office tasks in order to help meet and exceed forecasted revenue goals. Provide clerical/secretarial and administrative support to the Sales Department, including computer input, filing, and answering telephones. ESSENTIAL RESPONSIBILITIES Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new Assist the Director of Sales & Marketing and the Sales & Marketing team with administrative and clerical support. Handle all incoming and outgoing correspondence. Maintain a filing system of all department records. Arrange appointments and meetings for sales managers. Prepare meeting packets and other Sales & Marketing materials. Keep inventory of office supplies and place orders as needed. Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials. Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients and answering requests. Handle all logistics for small groups meetings for key clients. Generate reports and compile statistical information as requested. Produce and submit purchase orders according to the hotels procedure, as requested. Assist with BEOs, group resumes, room blocks, etc. Assist with client notification of key dates such as cut-off or payment schedule deadlines Drive product quality and a unique guest experience at every opportunity. Take pride in the overall look and feel of the hotel never walking past something out of place. Maintain a refreshing attitude focused on positive friendly interactions with guests and staff. Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information. All other duties assigned by managers or supervisors.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees