About The Position

Join Amazon Global Logistics as we revolutionize international transportation for millions of sellers worldwide. As a Sales Enablement Specialist, you'll design and deliver training programs that directly impact sales team performance across the US and EMEA, helping break down barriers between buyers and sellers globally. Amazon Global Logistics (AGL) provides international transportation services for FBA Sellers, offering complete supply chain solutions. You will oversee training programs for our sales teams, manage new product launch enablement, and collaborate with cross-functional partners to remove sales obstacles. Your primary focus will be increasing sales team productivity through enhanced training, streamlined processes, and effective tools. You'll start your day reviewing training effectiveness metrics and sales team feedback. You might spend your morning facilitating a live training session for new AGL team members on customer engagement strategies, then collaborate with Sales Leadership in the afternoon to identify skill gaps and design targeted interventions. You'll work closely with Sales Operations, Product teams, and regional sales managers to ensure training content stays current with product launches and market changes. Your work directly impacts how effectively our sales teams serve Amazon's global selling partners. Global Logistics is responsible for providing FBA Sellers a one stop shop for international transportation service, providing end to end supply chain solutions for our Customers. Eliminating borders for buyers and sellers, Global Logistics facilitates Amazon's expansion into a rapidly growing list of countries, creating new logistical benchmarks and "firsts" through disruptive innovation. Global Logistics is a multicultural, multilingual team works with merchants, sellers, providers, governments and trade officials from the busiest to the most remote locations around the world, applying a global perspective with a local approach. Our mission is "Every supplier. Every location. Every customer on Earth".

Requirements

  • Bachelor's degree or equivalent, or 4+ years of relevant field experience
  • 2+ years of using a CRM (Customer Relationship Management) tool experience
  • 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
  • 2+ years of using Microsoft Excel to manipulate and analyze large sets of data experience
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

  • Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
  • 5+ years of finance, business management and sales operations experience
  • Experience communicating and presenting to senior leadership
  • Experience working in international cross-functional teams
  • Experience working in high-growth technology companies
  • Knowledge of international logistics or supply chain operations
  • Proficiency with Microsoft Office tools including Word, PowerPoint, and Visio

Responsibilities

  • Create and deliver training sessions for Amazon Global Logistics teams, covering sales strategies, customer engagement, and internal tools for both new and experienced employees
  • Develop engaging training materials using various methods including live sessions and eLearning resources to accommodate different learning styles
  • Identify key obstacles that prevent sales teams from achieving their goals and address these challenges through targeted training programs
  • Collaborate with AGL team members to establish initiatives, tools, and support materials including online guides, reference documents, and e-learning content
  • Partner with diverse stakeholders including Sales Leadership, Sellers, and Sales Operations to gather insights and drive training effectiveness
  • Establish measurable targets for training and onboarding that align with sales objectives, monitor program effectiveness through data analysis, and adjust based on performance metrics

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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