Logistics Specialist, Global Transportation & Logistics

Amazon • Nashville, TN

2d

About The Position

The Global Transportation & Logistics team is seeking a Supply Chain Manager to
optimize worldwide logistics operations through strong analytical skills, Excel
proficiency, and the ability to manage tactical supply chain challenges with
limited guidance. You'll develop business strategies and design workflows to
determine optimal transportation selection and routing assignments that meet
customer delivery needs, while leveraging your functional knowledge of
procurement, transportation, and warehouse operations to analyze trends,
identify cost savings, and maintain process documentation including SOPs and
workflow trackers. Working at the workflow and process level, you'll partner
with cross-functional teams to troubleshoot issues, execute change management,
drive operational excellence, and meet key operational metrics (SLAs,
productivity, quality benchmarks) while managing risks, escalating roadblocks,
and collaborating with Analytics and Tech teams to enhance data reporting across
our data center logistics network.

A typical day as a Supply Chain Manager I involve collaborating with internal
stakeholders across Janus Operations, Quality, Operations, Systems Engineering,
and Program Management teams to ensure seamless spare part delivery for AWS IPS,
DCO, and ACL customers. You'll start your morning analyzing transportation data
and tracking metrics to identify potential delays or quality issues, then work
with cross-functional partners to troubleshoot routing challenges and optimize
delivery schedules. Throughout the day, you'll maintain workflow trackers,
update SOPs based on process improvements, and conduct root cause analysis when
defects occur to prevent future issues. You'll participate in strategic planning
sessions to identify cost savings opportunities, execute change management
initiatives to improve compliance, and escalate critical risks that could impact
on-time delivery. Your primary focus is solving the complex challenge of
ensuring spare parts arrive on-time and in perfect condition to support
worldwide data center operations—balancing trade-offs between speed, cost, and
quality while meeting SLA commitments and maintaining operational excellence
across the global logistics network.

The Global Transportation & Logistics (GTL) team is the backbone of worldwide
supply chain operations, united by a clear mission: to deliver what our
customers need, where they need it, when they need it. We operate at the
intersection of strategy and execution in a fast-paced, collaborative
environment where analytical rigor meets operational excellence, and every
decision impacts the reliability of critical infrastructure supporting our data
center operations. Our culture is customer-obsessed and data-driven—we work
backward from customer needs, partner across functions with teams like Janus
Operations, Quality, Systems Engineering, and Program Management, and take
ownership of complex logistics challenges that span continents. We value
problem-solvers who can dive deep into data, troubleshoot independently, and
drive continuous improvement through process enhancements and scalable
solutions. GTL is committed to developing our people—we empower team members to
grow their skills, take on new challenges, and advance their careers while
making a tangible impact on global operations. If you're passionate about supply
chain optimization and want to grow in an environment where your contributions
directly enable customer success, GTL offers the support, mentorship, and
opportunities to help you thrive.

Requirements

• Experience analyzing data to make business decisions
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
• Experience in process design and documentation
• Bachelor's degree in business, logistics, supply chain management, or a related field
• 3+ years of program management, logistics, operations, supply chain, transportation, or related field experience
• Strong problem-solving skills with ability to troubleshoot issues independently

Nice To Haves

• Experience in root cause analysis and troubleshooting or problem solving
• Experience with creating & improving a variety of processes across product types & teams
• Experience import/export operations, or data entry/data administration
• Experience in data center logistics, spare parts management, or critical infrastructure support
• Familiarity with global supply chain trends and regulatory compliance requirements
• Experience working with Analytics and Tech teams on data reporting mechanisms

Responsibilities

• Monitor global supply chain trends, support cross-functional strategies, and identify, achieve, and report on savings targets
• Own and maintain workflow processes, trackers, documentation, SOPs, process flows, and FAQs
• Execute change management for process updates and compliance
• Troubleshoot issues independently and partner with teams to solve problems through the identification of root causes to minimize defects and future problems
• Meet operational metrics (SLAs, productivity, quality benchmarks) while managing trade-offs between time and resources
• Track, escalate, and resolve risks and roadblocks appropriately
• Apply analytical and statistical skills with advanced Excel (V-lookups, Pivot Tables) to extract and analyze trend data
• Work backward from customer requirements to ensure optimal solutions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level