Sales Enablement Program Manager

PTC • Boston, MA

1d

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Our team is deeply passionate about the seller experience. We are a global support function recognized as best in class, consistently delivering high-quality, engaging, and impactful content at scale, with a direct correlation to increased sales performance. We are proactive rather than reactive, inspect what we expect, and foster a culture of ongoing development. We contribute directly to PTC being a destination employer. Impact: Our efforts have a direct correlation to increased sales performance. By delivering high-quality, engaging, and impactful content, we ensure our sales teams are equipped with the tools and knowledge they need to succeed. Our proactive approach and commitment to excellence help us stay ahead of the curve and continuously improve. Team: As a member of this team, you will be part of an ecosystem where learning from each other is paramount. We value diverse backgrounds and skillsets, recognizing that no two roles or individuals are the same. Our mission is to create an environment where everyone can thrive and contribute to our collective success. As the Sales Enablement Program Manager for Service, you will own all programming related to PTC’s Service enablement. This includes designing and delivering comprehensive onboarding and ongoing training programs that equip sellers to effectively position and sell ServiceMax solutions. You’ll lead cross-functional initiatives, partner with SMEs, and create impactful, scalable content that drives sales performance globally. Join us at PTC and be a part of a team that is shaping the future of sales enablement!

Requirements

• Exceptional communication skills, written and oral.
• Ability to understand complex systems and tools and translate them into simplified content for sellers.
• Understanding of sales processes, methodologies, and workflows in enterprise sales environments
• Public speaking/presentation experience
• Dedicated to meeting the expectations and requirements of internal and external customers.
• Creative problem solver who not only can identify the challenge but suggests a solution.
• Strong knowledge of sales enablement tools and platforms including LMS, CMS, authoring tools, etc.
• Exceptional relationship-building skills to foster collaboration and drive cross-functional initiatives.
• Strong project management skills defining key performance indicators and managing dependencies and risks.
• Bachelor’s degree in business, Marketing, Education, Communications or a related field; advanced degree preferred
• Minimum of 5 years proven experience in sales enablement

Nice To Haves

• Experience in a global or multi-national organization
• Designing engaging and impactful sales content and training programs at scale
• Knowledge of PTC solutions and/or the manufacturing industry a plus
• Familiarity with SaaS solutions and experience working with products built on the Salesforce platform is highly desirable
• Sales or Technical Sales experience is a plus

Responsibilities

• Lead cross-functional/cross-regional enablement projects to develop and deliver engaging and effective sales training assets and curriculums focusing on our ServiceMax solutions.
• Establish partnerships with Segment groups and the corporate ecosystem to secure essential subject matter expert (SME) and delivery resources.
• Master content from subject matter experts (SMEs) and defined sources to organize it in a way that reflects an understanding of the product/program to be supported.
• Develop identified training assets and sessions (courseware, webcasts, battlecards, live delivery, etc.), utilizing appropriate source subject matter experts.
• Leverage data to provide actionable insights and measure the effectiveness of sales enablement initiatives.
• Participate in the design, development and delivery of a robust onboarding program that accelerates new hire productivity and integration, with a focus on accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager