Sales Enablement Administrator

Trane Technologies•Kentwood, MI

About The Position

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices • Prepares transition documents and communicates project readiness for assignment to operations team. • Documents work by maintaining files for each job. • Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com) . • Assists with CSO Account Manager follow up communications regarding pending or active jobs • Develop understanding of TCS quotes – types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised. • Enter quotes into CRM management tool (i.e.: Salesforce.com). Maintain updates through quote process to active job status. Other updates as required • Run regular reporting to track SAE progress (e.g.: bookings) • Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics • Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration) • Collect current Competitor research from Trane Commercial product teams and file in Sharepoint • Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings) • Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter. • Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs. • Works to consistently meet and exceed customer requirements • Continuously strives for operational excellence and continuous improvement • Other duties as assigned

Requirements

Associate’s Degree required; Bachelor’s Degree preferred. (Recent graduate with 4-year degree in Engineering or HVAC sciences ideal)
2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
Must be proactive in gaining knowledge, problem solving and completing tasks with accuracy.
Must have excellent verbal, written, and interpersonal communication skills
Must show the ability to handle difficult situations while remaining professional and courteous
Must demonstrate the ability to build strategic relationships across functions of an organization
Must exhibit the ability to identify process improvement opportunities and take initiative to implement them
Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning.

Responsibilities

Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices
Prepares transition documents and communicates project readiness for assignment to operations team.
Documents work by maintaining files for each job.
Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com) .
Assists with CSO Account Manager follow up communications regarding pending or active jobs
Develop understanding of TCS quotes – types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised.
Enter quotes into CRM management tool (i.e.: Salesforce.com). Maintain updates through quote process to active job status. Other updates as required
Run regular reporting to track SAE progress (e.g.: bookings)
Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs
Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics
Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration)
Collect current Competitor research from Trane Commercial product teams and file in Sharepoint
Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings)
Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.
Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.
Works to consistently meet and exceed customer requirements
Continuously strives for operational excellence and continuous improvement
Other duties as assigned

Benefits

Benefits kick in day one!
Medical, dental, vision
HSA & FSA Options
6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years)
Tuition Assistance Program
Be Well Program
Employee Assistance Program

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