Sales Development Representative

Phoenix International Freight Services • Itasca, IL

1d • Onsite

About The Position

Phoenix International Freight Services is seeking a motivated, career-driven Sales Development Representative (BDR) to support and grow their U.S. sales organization. This inside sales role is designed as a development pathway into an Outside Sales position, offering hands-on experience in prospecting, client engagement, and solution development within the global logistics and freight forwarding industry. The ideal candidate is proactive, highly organized, and eager to build a long-term career in sales. This role provides strong exposure to pricing, operations, and customer strategy while rewarding performance and progression.

Requirements

• Bachelor's degree preferred (Business, Supply Chain, Sales, or related field)
• 0–3 years of experience in sales, customer service, logistics, or a related role
• Strong verbal, written, and interpersonal communication skills
• Highly organized with strong attention to detail and time management skills
• Self-motivated, goal-oriented, and comfortable with outbound prospecting
• Proficiency in Microsoft Office

Nice To Haves

• CRM experience

Responsibilities

• Generate new business opportunities through consistent outbound cold calling, email outreach, and strategic follow-ups
• Qualify inbound and outbound leads and schedule meetings for Outside Sales representatives
• Maintain accurate and up-to-date activity, contact, and pipeline information in Pipedrive CRM
• Meet or exceed activity and qualified meeting targets
• Develop a working knowledge of Phoenix's service offerings, including air and ocean freight, warehousing, distribution, and technology solutions
• Support client communications and follow-ups to advance opportunities through the sales pipeline
• Assist in preparing sales presentations, proposals, and customer-specific solution overviews
• Collaborate with operations and pricing teams to support competitive bids and RFQs
• Gather and organize required shipment, lane, and volume data for accurate quoting
• Learn cost structures, margin drivers, and pricing strategies within freight forwarding
• Work closely with branch offices, operations teams, and international partners
• Facilitate internal communication to ensure alignment and smooth handoff of opportunities
• Support sales initiatives across regions and service lines
• Participate in sales and industry training to continuously build product and market expertise
• Shadow Outside Sales representatives on client calls and meetings when applicable
• Progress toward managing opportunities and developing a personal book of business

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees