Sales Development Representative

Trainual • Tempe, AZ

30d • $60,000 - $80,000 • Hybrid

About The Position

Trainual is hiring a Sales Development Representative who turns curiosity into
conversation and conversations into pipeline.

This role sits at the front door of revenue. You’ll be the first human
touchpoint for many prospective customers — responding to inbound interest,
qualifying opportunities, and making sure the right people get the right next
step.

About 70% of your focus will be inbound lead qualification and conversion. The
other 30% supports strategic partner channels, helping activate trusted
ecosystems that introduce Trainual to growing teams.

If you’re energized by fast conversations, clear qualification, and the
satisfaction of handing Account Executives a well-prepped meeting — you’ll feel
right at home here.

SO… WHO ARE YOU?

You’re fast, curious, and people-oriented. When someone raises their hand,
you don’t let the moment pass. You respond quickly, ask thoughtful questions,
and figure out what the person actually needs.

You’re a great conversational qualifier. You know the difference between
interest and opportunity. You ask smart questions, listen carefully, and
gather the context your team needs to run a great sales conversation.

You move quickly without losing the human touch. Inbound leads shouldn’t sit
untouched for hours. You’re comfortable juggling multiple conversations
across email, phone, and chat while keeping each one thoughtful and helpful.

You’re comfortable working alongside AI tools. Automation may help start the
conversation — but you’re the person who makes sure it turns into real
pipeline.

You care about quality. Great SDRs don’t just book meetings. They make sure
every meeting is worth having.

Requirements

• Inbound conversation experience. You’re comfortable handling demo requests, chat conversations, and quick-turn outreach.
• CRM discipline. Experience working in HubSpot or similar CRM systems.
• Modern sales tools. Familiarity with platforms like LinkedIn Sales Navigator, Zoom, and sales engagement tools.
• Multi-channel communication. Ability to manage several conversations simultaneously without dropping the ball.
• Operational curiosity. You’re naturally interested in how organizations run, grow, and scale.
• Strong judgment. You know how to recognize a real opportunity — and when it’s best to disqualify.

Nice To Haves

• AI-assisted sales tools. Experience working with automated qualification or AI conversation systems.
• Partner ecosystem exposure. Experience supporting referral programs, consultants, or association partnerships.
• Campaign insight. Exposure to analyzing lead quality or campaign performance.

Responsibilities

• Inbound lead qualification. Review and evaluate demo requests, contact forms, and other inbound signals to determine fit, urgency, and opportunity quality.
• Real-time prospect engagement. Connect quickly with prospective customers via email, phone, and chat to gather key qualification information.
• Opportunity routing. Ensure qualified prospects are directed to the right Account Executive with the right context.
• Follow-up management. Nurture leads that require additional information or timing before scheduling a meeting.
• Next-step clarity. Every inbound interaction should result in a clear next step — for both the prospect and the sales team.
• Technology-driven prospecting. Use modern tools to build targeted account lists that identify the right companies and decision-makers.
• Conversation oversight. Review and guide AI-generated conversations to ensure they stay helpful, accurate, and aligned with our qualification standards.
• Pattern recognition. Identify trends in questions, objections, or qualification gaps across inbound conversations.
• Workflow improvement. Provide feedback that improves automation responses, routing logic, and qualification workflows.
• Partner ecosystem prospecting. Engage organizations within identified partner segments.
• Partner referral qualification. Respond quickly to partner-generated leads and assess opportunity quality.
• Community engagement. Participate in conversations with partner networks where Trainual may be a fit.
• Partner lead follow-up. Ensure every referral receives fast, thoughtful outreach.
• Opportunity routing. Connect qualified partner opportunities with the Strategic Partnerships leader.

Benefits

• This role offers a base salary of $60,000, with total on-target earnings (OTE) of $80,000.
• Role level and final compensation will be determined based on experience relevant to this role and industry.
• It also includes stock options, benefits, and all of our brag-worthy culture perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed