Sales Development Representative

ISG Technology•Overland Park, KS

17h

About The Position

About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: As a Sales Development Representative at ISG Technology you are responsible for identifying and developing new business opportunities by promoting IT Solutions that help organizations thrive. This role combines proactive outreach, strategic selling, and a passion for the technology to drive revenue growth and deliver exceptional value to our clients. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”

Requirements

Hold a high school diploma or equivalent required.
Previous work experience in sales or customer-facing roles typically gained over 2-5 years.
Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components.
Have a proven track record of successfully selling advanced technology solutions.
Travel to prospect sites required; hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage.

Nice To Haves

Bachelor’s Degree in Business or related field preferred.

Responsibilities

Assisting in the development and implementation of sales enablement strategies to improve sales team efficiency, effectiveness, and performance.
Assisting in the development and maintenance/management of sales enablement materials, including playbooks sales scripts, presentations, and collateral
Prospect for new business through a high volume of customer touchpoints including calls, emails, marketing activities, and virtual meetings (SDR).
Collaborate with internal teams and partners to deliver best-in-class solutions tailored to each prospects unique challenges.
Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion.
Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.).
Collaborate with IT and cross-functional teams to integrate the CRM system with other business tools and platforms.
Collaborate with sales leadership to establish and document sales methodologies, best practices, and standard operating procedures.
Coordinate with sales managers to ensure smooth onboarding of new hires, providing them with the necessary training and resources.
Work closely with marketing, product management, and other teams to align sales enablement initiatives with overall business objectives.
Collaborate with marketing to develop sales enablement content and campaigns that support the sales process.
Act as a liaison between sales and other departments, ensuring effective communication and knowledge sharing.
Conduct regular audits and assessments to identify areas for improvement and provide recommendations for enhancements.
Support the Company by completing all other job duties assigned.