Sales Development Representative

Upgrade•Atlanta, GA

25d•Hybrid

About The Position

We are seeking a dynamic and strategic Sales Development Representative to join and help build our sales team in North America. The sales team is responsible for attracting new home improvement contractors to offer their customers payment options through Upgrade. This role will allow you to contribute well beyond the scope of a normal SDR role, and to have a hands-on opportunity to help create a business from the ground floor. You’ll be able to do all of this under the umbrella of an established Bay-Area FinTech without the risks that most early stage start-ups face.

Requirements

Interest and experience in an outbound dialing environment
Interest in not just performing the SDR role but in helping shape a new offering’s go-to-market
Experience in developing trusted relationships with new customers
Strong collaborator with cross-functional teams to succeed in managing projects
Adaptability - you understand that change is constant, and you embrace it.
Agility and resilience – you move quickly and encourage continued improvement
Strong work ethic and competitive mindset – you always want to be at the top of the leaderboard

Responsibilities

Cold-call contacts and running multiple outbound sequences across different channels to win over new customers and get them to attend a 15-30 minute demo with Sales
Ask qualifying questions and share a few product benefits to prospective contractors
Collaborate closely with Sales and Customer Success team members to research and develop target lists and account-based sales strategies to drive opportunities and lead generation
Engage in and champion the proper culture and processes for a motivated, balanced, and highly efficient team capable of scaling up at later stages of organizational maturity