Sales Development Representative

Shelf • San Francisco, CA

3d • Remote

About The Position

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production. We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI, and other big tech players who are bringing GenAI to the enterprise. Our mission is to empower humanity with better answers everywhere. We’re on the lookout for a prospecting superstar with a singular focus on prospecting and nurturing relationships to initiate engagement. Our results focused Sales Development Representative is charged with driving our growth by building connections with prospective clients. If you excel in written communication, are proactive in follow-up, and have a talent for initiating engagement, this role is for you! At Shelf, we provide the best-in-class marketing support, automation, lead generation, and CRM tools. You bring your ambition, hunter mindset, and passion for technology sales. Together, our mission is to empower humanity with better answers everywhere. The Sales Development Representative (SDR) is pivotal in developing new business opportunities through targeted outreach and effective lead engagement. This role is crucial in managing the sales funnel from the initial stages of the sales process, specifically in conducting discovery conversations to qualify leads and arrange meetings for the sales team. Success in this role requires strong communication skills, persistence, and a strategic approach to nurturing prospects.

Requirements

• 2+ years in an SDR role in B2B SaaS
• Exceptional Writing and Follow-Up Skills : Clear, concise, and persuasive written communication skills are essential for engaging prospects and maintaining meaningful follow-up.
• Discovery Process Expertise : Strong listening and questioning skills to uncover prospects’ needs and accurately assess fit during discovery calls.
• Engagement Initiation : Proactive, confident approach to starting conversations, building rapport, and maintaining continuous engagement with potential customers.
• Organized and Detail-Oriented : Able to manage multiple prospects and tasks simultaneously while maintaining thorough records in CRM systems.
• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
• Experience with CRM tools (e.g., Salesforce, HubSpot) and other lead generation platforms such as LinkedIn Sales Navigator.
• Demonstrated ability to work independently, set and exceed personal goals, and take initiative within a structured team environment.

Responsibilities

• Outreach and Engagement: Initiate contact with potential customers through cold calls, emails, and social media to build a strong top-of-funnel pipeline.
• Discovery Process Management: Conduct discovery calls to understand prospects’ needs, pain points, and goals, ensuring a strong fit for our solutions.
• Lead Qualification and Follow-Up: Qualify leads based on set criteria and engage in timely follow-up communication to nurture prospects and move them through the pipeline.
• CRM and Data Management: Document all outreach, conversations, and follow-up activities accurately in our CRM, ensuring a well-organized approach to pipeline management.
• Collaboration with Sales Team: Work closely with Account Executives and Sales Managers to align on target accounts, develop strategic outreach, and transition leads effectively.
• Meet and Exceed KPIs: Consistently meet weekly and monthly activity metrics and lead conversion targets to drive growth.

Benefits

• Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
• Generous equity grant in the form of company stock options
• Open PTO
• Comprehensive health and wellness packages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees