Sales Development Representative
About The Position
Reflex is building the infrastructure that powers modern retail labor. By 2030, Reflex will look like the largest retail workforce in the world without owning a single store. More than sixteen million Americans work in retail stores today, yet staffing remains reactive, inefficient, and costly for both retailers and workers. Retailers struggle with unreliable coverage and limited visibility into labor performance, while workers face unpredictable schedules and inconsistent income. Reflex addresses this problem through a real-time, on-demand retail labor marketplace that connects national retail brands with trained, high-performing workers. The platform enables stores to flex staffing dynamically as demand changes, while creating performance-driven opportunities for workers. We're scaling fast with some of the most notable brands in retail and are live in over 1,200+ active stores in the US. As Reflex's first SDR, you'll own the top of the funnel and play a critical role in scaling Reflex's B2B pipeline with national and regional retail brands.
Requirements
- Ability to research and identify target prospects using a variety of tools
- Comfortable with high-volume outbound outreach via phone, email, and social media
- Strong communication skills; ability to break down complex topics into simple, compelling terms
- Strong organizational and time management skills
- CRM proficiency (Salesforce a plus)
Nice To Haves
- Prior sales or customer-facing experience preferred but not required — we care more about drive than resume
Responsibilities
- Own and build the outbound motion — sequences, messaging, cadences, and targeting from scratch
- Create and execute strategic outbound campaigns via cold calling, email, and social media to connect with key retail decision-makers (VP of Ops, Store Directors, HR/Workforce leaders)
- Drive top-of-funnel pipeline by initiating conversations and qualifying opportunities for Account Executives
- Use Salesforce and other sales tools to build prospect lists, craft messaging, execute outreach, and track results
- Conduct value-driven conversations with prospects, focused on their labor challenges and how Reflex solves them
- Become a retail labor market expert — understanding industry trends, competitive dynamics, and the pain points of both retailers and workers
Benefits
- Competitive base salary + incentive compensation
- A path to Account Executive
- Meaningful equity at a stage where ownership matters
- Direct access to founders and leadership
- Full health benefits and flexible, trust-based unlimited vacation policy
- Hybrid work environment in our Austin, TX office
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
