Sales Development Representative Team Lead Community Banking GTM (MANTL)

Alkami Technology•Bentonville, AR

4d•$60,000 - $80,000•Remote

About The Position

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and Linkedin! Alkami is seeking a Sales Development Representative (SDR) Team Lead to support our Community Banking go-to-market motion. This role is ideal for a high-performing SDR who thrives as an individual contributor and is motivated to elevate the performance of a broader team through mentorship, enablement, and best-practice sharing. The SDR Team Lead continues to carry an individual quota while serving as a peer leader for the SDR team. This role does not include direct people management responsibilities, but plays a critical role in improving prospecting execution, onboarding, training, and outbound strategy within the Community Banking segment.

Requirements

Bachelor’s degree or equivalent work experience.
Previous experience in sales development or business development, including outbound prospecting.
Proven ability to manage a high-volume pipeline and prioritize effectively.
Strong communication skills and the ability to influence without direct authority.
Collaborative, self-motivated, and comfortable working in a fast-paced environment.
Highly organized and process-oriented.
Experience using CRM and sales or marketing automation tools.
Knowledge of or interest in the financial services industry, particularly Community Banking.

Responsibilities

Generate new business opportunities through outbound prospecting, including cold calling, email, social selling, and account-based outreach.
Engage and qualify key decision-makers within Community Banking organizations.
Follow up on inbound leads and convert them into high-quality Sales Qualified Leads (SQLs) for Account Executives.
Conduct in-depth account and contact research to prioritize outreach and personalize messaging.
Partner closely with Account Executives to support territory strategies and targeted account initiatives.
Develop a strong understanding of Alkami’s products and Community Banking use cases to effectively position value.
Accurately track prospecting activities and maintain clean, up-to-date records in the CRM.
Collaborate with Marketing and Events teams to support campaign follow-up and event-driven outreach.
Provide ongoing mentorship and peer support to SDRs within the Community Banking segment.
Support onboarding and ramp for new SDR hires.
Create, test, and maintain outbound cadences and messaging frameworks for team use.
Assist with training initiatives, including messaging, objection handling, and prospecting best practices.
Help develop and maintain SDR onboarding and training materials.
Review outbound messaging and cadences to ensure quality, consistency, and segment alignment.
Pilot new prospecting strategies and share recommendations for broader adoption.
Analyze and report on team-level prospecting performance and key metrics.
Share insights and updates with Sales and Marketing leadership related to outbound effectiveness.