Team Lead- Sales Development Representative

SambaSafety

12d

About The Position

Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post [https://sambasafety.com/blog/top-workplace-in-co-2020/], Albuquerque Journal, Sacramento Bee, and Built In Colorado [https://sambasafety.com/blog/sambasafety-named-top-company-to-work-for-in-colorado/]. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor [https://www.glassdoor.com/Reviews/SambaSafety-Reviews-EI_IE446025.0,11.htm?sort.sortType=RD&sort.ascending=false&filter.defaultEmploymentStatuses=true&filter.defaultLocation=true&filter.language=eng]. The Sales Development Representative (SDR) Team Lead plays a critical role in driving pipeline development by supporting, coaching, and developing a team of SDRs while continuing to contribute to outbound and inbound pipeline targets. This role is ideal for a high-performing SDR who demonstrates leadership capabilities, strong communication skills, and the ability to train and elevate others.

Requirements

Proven success as a top-performing SDR.
Strong written and verbal communication skills.
Ability to coach, mentor, and motivate others.
Experience training peers or supporting new hires preferred.
Comfortable analyzing data and reporting on performance.
Excellent organizational skills and attention to detail.
Proficient with CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Hubspot, Salesloft).

Responsibilities

Serve as the first-line leader and mentor to the SDR team.
Provide daily support, guidance, and coaching to help team members improve outreach quality, messaging, efficiency, and productivity.
Conduct call reviews, email reviews, and performance feedback sessions.
Support new hire onboarding by training on tools, workflows, product knowledge, and prospecting best practices.
Foster a positive, high-energy team culture that aligns with company values.
Train SDRs on core skills: cold calling, email writing, sequencing, objection handling, and personalization.
Maintain and update training materials and SDR playbooks as needed.
Partner with management and enablement to refine ongoing learning initiatives.
Help strengthen product and industry knowledge across the SDR team.
Track daily/weekly team performance metrics including:
Activity volume (calls, emails, sequences)
Conversion rates (connects, meetings set, show rates)
Pipeline influenced
Prepare and deliver clear performance reports to SDR leadership and Sales Leadership.
Identify gaps and recommend action plans to improve results.
Ensure the team adheres to SLAs, process consistency, and CRM data hygiene.
Maintain a partial individual quota by performing outbound prospecting and setting qualified meetings.
Partner with account executives to ensure high-quality handoffs.
Stay sharp on prospecting techniques to lead by example.
Work closely with Sales, Marketing, and Enablement to improve lead quality, messaging, and campaign execution.
Provide feedback on market response, objections, and trends.
Help optimize sequences, talk tracks, and ICP/personalization strategies.