Sales Development Representative Level I

CharacterStrong•Lake Tapps, WA

14d

About The Position

As a Sales Development Representative (SDR) at CharacterStrong, you are an essential contributor to our Sales Team. In partnership with Sales Representatives, you help fuel growth by nurturing early-stage leads, responding to inquiries, and creating new opportunities within your territory. Your work directly supports revenue goals by ensuring every lead receives timely, value-driven engagement. Through consistent follow-up, clear communication, and documentation, as well as strong relationship-building, you help schools and districts understand how CharacterStrong’s solutions can meet their needs. In addition to driving pipeline, you bring a proactive mindset and comfort with technology to streamline workflows, strengthen team collaboration, and advance CharacterStrong’s mission of supporting student and educator well-being. CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. There’s currently a team of more than 90 full-time employees and over 30 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest-growing private company in the country. At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.

Requirements

Strong relationship-building skills
Effective written and verbal communication skills
Self-starter who is comfortable working independently
The ability to both call and email prospective customers on a daily basis.
Extremely organized and consistent with strong attention to detail.
Thrives in an upbeat, fast-paced environment.
Produces timely, quality results and consistently asks the question, “How can I make this 1% better?”
Bachelor's degree preferred.

Nice To Haves

Efficient with CRM’s, Google and Microsoft Suite applications, and other business apps like: Slack, Zoom, Notion, HubSpot

Responsibilities

Conduct timely follow-up on all quote requests within your territory and call leads to maximize conversion opportunities for CharacterStrong’s products and services.
Meet or exceed activity expectations, including daily/weekly call volume, emails, sequences, and meeting-set metrics.
Work with reps in your territory to develop and execute strategies that meet and exceed monthly, quarterly, and annual revenue goals.
Support targeted campaigns, event follow-ups, and conference promotion to increase lead volume and accelerate deals.
Build strong relationships with district stakeholders by understanding needs and providing meaningful solutions.
Maintain accurate forecasting and reporting of pipeline progression.
Bring forward ideas that enhance team performance and contribute to company growth during weekly, quarterly, and annual meetings.
Assist with special projects such as event-driven outreach, web-lead engagement, and leadership-initiated communication efforts.
Performs other duties as assigned.