Sales Development Representative, Nonprofit (Early Career)

Salesforce.com, Inc.•Chicago, IL

58d

About The Position

Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World's #1 AI CRM, by researching and identifying net-new business opportunities - you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders. We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas. As a Sales Development Representative (SDR) in the NGO industry within our Public Sector Vertical, you will support the NGO Sales Team by leveraging demand-generation efforts from the Field Marketing team and qualifying inbound leads. Your success will be measured by a monthly quota of qualified opportunities and closed business, allowing you to challenge the status quo. This early career role serves as a gateway to a client-facing sales career at Salesforce, providing insight into our sales processes. SDRs play a crucial role in shaping marketing strategies and targeted engagements based on customer interactions, while continuously improving their skills through mentorship and coaching.

Requirements

Strong desire to be in technology sales
Long-term interest in a client-facing sales career
Self-Starter, high energy and positive attitude
Competitive spirit and the drive for results
Coachable and Comfortable working in a fast-paced and dynamic environment
Superior organizational skills and attention to detail
Excellent written/verbal communication skills

Nice To Haves

Experiences in NGOs (internship, volunteering)
Previous internship or full-time corporate sales experience
B2B software sales experience is a plus

Responsibilities

Generate new business pipeline and interest through calling on inbound leads
Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth
Create a great first impression for prospects and customers by providing them with a world-class experience
Qualify leads ranging from inbound calls, chats, website downloads, content syndication from third party websites, and webinars across all products in the Salesforce Portfolio (Core Products, Marketing Cloud, Slack, Tableau and Mulesoft)
Managing a high volume of inbound leads with a strategy on prioritization of your leads
Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
Building a point of view on how to help qualify customers needs
Speaking to value and return on investment vs. technical functionality
Learning how to anticipate and prepare for objections
Researching and understanding various lines of business and personas

Benefits

Being part of an International Team
Build a solid foundation on tech sales and NGO Industry
Develop strategic partnerships with experienced Account Executives across all lines of business to help generate new business
Work hands-on with Salesforce products and expand your technical knowledge

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