About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Start Date: May 4, 2026 Relocation is not provided for this opportunity. Role Overview: As an SDR Apprentice at Salesforce, you aren’t just starting a career in sales. You are joining the #1 AI CRM to redefine how business is done. This role is a unique hybrid of sales development and operational efficiency. You will be the operational excellence of our SMB (Small & Medium Business) team, leveraging cutting-edge AI tools to streamline workflows while building the foundational skills to become a world-class Sales Development Representative. The Salesforce SDR Apprentice Program is a fast-track, high-impact initiative. You will work at the intersection of human creativity and Agentic AI, learning to use our Customer 360 platform to identify opportunities, optimize lead flows, and drive growth for our customers. Career Acceleration: Successful completion of this 3-5 month program positions you to advance to the Sales Development Representative role, equipped with a technical and operational edge that sets you apart in the industry.

Requirements

  • Sales Driven: A clear desire to build a long term career in professional sales and a passion for mastering the #1 AI CRM.
  • Resilient and Goal Oriented: A high level of accountability toward hitting targets and the resilience to remain positive through the challenges of high volume outreach.
  • Operational Problem Solver: A natural ability to break down complex challenges and develop efficient step by step technical solutions.
  • Effective Communicator: Strong verbal and written skills with the ability to convey complex value propositions clearly and professionally.
  • Growth Mindset: A self motivated learner who is eager to master the tools and skills required to progress into a full cycle sales role.

Nice To Haves

  • Previous internship or work experience in sales is a plus.

Responsibilities

  • Operational Efficiency: Streamline internal workflows and business processes, leveraging AI-powered insights to ensure the SDR organization operates at peak productivity.
  • Pipeline Development: Qualify inbound leads from marketing campaigns and events using the Customer 360 platform and AI tools to prioritize high-potential SMB opportunities.
  • CRM Management: Orchestrate prospecting activity and lead conversion within Salesforce, ensuring data integrity fuels our AI models and sales forecasting.
  • Strategic Research: Understand intent signals of target accounts using Salesforce’s AI-driven intelligence to identify key stakeholders and craft data-backed outreach strategies.

Benefits

  • Hands-on Experience: Gain real-world experience in lead qualification and customer profiling while serving as the operational backbone of the team. You will balance direct prospect engagement with critical business operations, ensuring our systems run at peak efficiency while you develop the core sales skills needed for your next career step.
  • Growth Trajectory: Build your foundation on the #1 AI CRM. You will develop the technical and operational fluency that serves as a launchpad for your career at Salesforce. This role provides the blueprint to grow into a high-impact sales career.
  • Community: Join a team built on Trust and Innovation. We prioritize continuous mentorship and collaborative problem-solving, ensuring you have the support to bring your full self to work while making a tangible impact on how businesses grow.
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
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