Sales Development Rep (SDR) Inside Sales

Careers at Crestron•Flower Mound, TX

2d•Hybrid

About The Position

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. Overview Sales Development Rep (SDR) role - Crestron’s SDR team makes a daily impact using inbound and outbound prospecting tools to identify leads, generate demand, and engage in discovery conversations (BANT) to qualify opportunities. SDRs collaborate with other Crestron teams to increase sales. Our SDRs proudly offer superlative service to various types of customer groups if they need assistance or direction. Each member of the SDR team enjoys ongoing learning about product benefits, avenues for support, and the opportunity to cultivate or refine their own sales skills. Crestron’s SDRs can describe the benefits of Crestron technology during calls and communicate appropriate expectations to customers and others. We expect members of this team to utilize our CRM and engagement tools meticulously because timely documentation and great communication produce shared success. This job encompasses varied procedures for differing customer needs, and members of this team embrace flexibility, enjoy working individually, and gladly contribute with peers toward combined accomplishments and triumphs.

Requirements

Prior Sales or customer service experience - preferred
CRM experience, such as Salesforce, is preferred but not required.
Working knowledge of SalesLoft and Zoominfo is helpful but not necessary.
Excellent phone and written communication skills (Required)
Excellent organizational and time management skills (Required)
Proven analytical skills and ability to problem solve (Required)
Learn Crestron’s situational procedures and have an ongoing desire to learn about Crestron’s products and services.
Maintain a sense of urgency for engagement and follow-through.
Ability to apply constructive feedback to contribute to the development and ongoing success of our team.
Ability to demonstrate good judgement and the ability to work both independently and as part of a team.
Able to be onsite in our Plano, TX location on a hybrid work arrangement 3 days per week.

Nice To Haves

Prior Sales or customer service experience - preferred
CRM experience, such as Salesforce, is preferred but not required.
Working knowledge of SalesLoft and Zoominfo is helpful but not necessary.
Technical interest/acument preferred.

Responsibilities

Generate new leads and opportunities using outbound prospecting and inbound lead resources (B2B).
Follow a cadence of phone and email action steps, while documenting outcomes to keep our CRM up to date.
Engage in professional and genuine discovery conversations to understand customer needs. Communicate next steps.
Collaborate with Crestron’s Channel Sales, Sales Development, and Support teams to ensure revenue generation and brand integrity.
Provide excellent service to several types of customers when they request aid and/or direction.
CRM experience, such as Salesforce, is preferred but not required.
Working knowledge of SalesLoft and Zoominfo is helpful but not necessary.
Excellent phone and written communication skills (Required)
Excellent organizational and time management skills (Required)
Proven analytical skills and ability to problem solve (Required)
Learn Crestron’s situational procedures and have an ongoing desire to learn about Crestron’s products and services.
Maintain a sense of urgency for engagement and follow-through.
Leverage constructive feedback from leadership (and peers when asked) toward team success. Offer constructive suggestions and ideas to contribute to the development and ongoing success of our team.
Be able to demonstrate good judgement and the ability to work both independently and as part of a team.