Sales Coordinator

Club Quarters•Philadelphia, PA

8d•Onsite

About The Position

We are seeking an energetic and detail-oriented Sales Coordinator to join our team! The ideal candidate is a natural collaborator dedicated to providing high-level support for the sales team to expand travel business to all Club Quarters Hotels. You’ll provide administrative sales support to the Global Sales Team and serve as the liaison between clients, sales, revenue, reservations and hotel operations. If you are looking for an incredible opportunity with future growth potential, we want to hear from you!

Requirements

Prior hotel experience preferred, including Sales, Catering, Conference Services, and/or Front Desk
Strong organizational skills and attention to detail
Ability to manage multiple groups and deadlines in a fast-paced environment

Responsibilities

Prepare and submit group rate requests to the revenue team
Enter group bookings in iVvy, generate group contracts and turnover documentation
Act as the primary point of contact for groups and service groups for assigned hotels including:
Obtain timely and accurate rooming list from client
Confirm proper billing and routing in Opera once group is definite
Collect deposits and final payment per contract terms
Proactively identify and resolve issues prior to arrival
Close groups with zero balance folio
Process 3rd party commissions, when applicable
Conduct post audit requests as needed
Assist with hotel tours in Philadelphia as needed
Lead resume meetings for assigned hotels
Respond to all inquiries received from HotelPlanner and Engine in timely and professional manner
Quote, book and service small rooms only group blocks within defined parameters
Maintain accurate and up to date records in Salesforce, iVvy and Cvent
Support sales leadership with administrative tasks and reporting as needed
Book and service meetings in Philadelphia
Perform other responsibilities as assigned by the