Sales Coordinator

Kimpton Hotels & RestaurantsNew York, NY
13h

About The Position

You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests!

Requirements

  • 2 years of experience in hospitality industry.
  • Flexible schedule, able to work evenings, weekends and holidays.
  • Strong understanding of customer and market dynamics and requirements.
  • Strong computer skills and proficient in MS Office.
  • Well organized, detail oriented with excellent follow-up skills.
  • Excellent communication skills and passion for creating ridiculously personable experiences for guests!

Nice To Haves

  • Bachelor's degree in hospitality preferred.

Responsibilities

  • Complete contracts and proposals with accuracy, and communicate timely and professionally with clients.
  • Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator.
  • Set up accurate billing for each individual group.
  • Enter pertinent information into Sales, POS and Event Management systems.
  • Regularly assist in booking individual reservations that fall into special rate categories.
  • Run group reports through our sales system and continually maintain group bookings in property systems.
  • Type, answer telephones, send correspondence, etc. (as required)
  • Take leads both over the phone and email, then process in our sales system.
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