Sales Coordinator

Tharaldson Hospitality ManagementGrand Rapids, MI
39d

About The Position

SUMMARY:Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following dutiesQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL JOB FUNCTIONS:Follow Sales Manager direction in booking and actively pursuing businessFinds new leads through tele-prospecting and conducting internet research on market/industry trends and eventsAssist Sales Manager in developing and maintaining marketing plan and sales budgetEngages and follows up with guests to ensure guest had a good experienceEnsure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show roomCoordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needsEnsure that all events have a proper form of paymentReceive guest feedback, look for new business and build loyalty to existing businessFollowup with the group or clients after each event for future bookingOrganizes, maintains, and tracks sales dataCompletes requests of Sales Manager and other management personnel, as applicableFollow-up as needed in Sales Managers absenceAll other duties as assignedWhat we are looking for

Requirements

  • Preferably 1+ year of experience working hotel front desk or sales.
  • Valid Drivers License.
  • Strong Prospecting and Networking Skills
  • Open Availability.
  • High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet
  • Ability to calculate figures and amounts such as discounts, interest, and percentages.

Nice To Haves

  • Brand Experience preferred not required.

Responsibilities

  • Follow Sales Manager direction in booking and actively pursuing business
  • Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events
  • Assist Sales Manager in developing and maintaining marketing plan and sales budget
  • Engages and follows up with guests to ensure guest had a good experience
  • Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room
  • Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs
  • Ensure that all events have a proper form of payment
  • Receive guest feedback, look for new business and build loyalty to existing business
  • Followup with the group or clients after each event for future booking
  • Organizes, maintains, and tracks sales data
  • Completes requests of Sales Manager and other management personnel, as applicable
  • Follow-up as needed in Sales Managers absence
  • All other duties as assigned
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