Sales Coordinator

Weiss Technik North America, Inc.•Cincinnati, OH

43d

About The Position

The Sales Coordinator position will be responsible for providing sales support function to the internal sales, product specialists/engineers, regional account managers, as well as being the “point of contact” for field sales team on any sales-related matters.

Requirements

Possess a high degree of attention to details and accuracy
High school diploma or GED required. Associate degree or higher preferred
Prior experience in customer service; or other equivalent relevant work experience preferred
Excellent phone etiquette skills
Excellent verbal, written, and interpersonal communication skills; command of English language both verbal and written
Ability to follow verbal and written instructions and work with minimal supervision. Self-starter.
Ability to effectively work independently and as a team member
Proficient computer skills in Word, Excel, Power Point
Punctual and dependable
Professional attire/appearance in accordance with corporate dress code policy

Nice To Haves

Associate degree or higher preferred
Prior experience in customer service; or other equivalent relevant work experience preferred
Previous experience with SAP, CRM, VISUAL, QEP preferred
Excellent Math skills preferred
Initiative in applying problem solving skills preferred
Ability to organize and manage multiple projects to meet deadlines
Mechanical and technical aptitude preferred

Responsibilities

Creates quotations for standard and slightly modified test chambers, using the departmental and ISO guidelines.
Processes include, but are not limited to:
Maintaining customer files in servers and PPL reports
Formal quote presentation
Entry and maintenance of data in QEP/VISUAL/CRM/SAP
Create quotes following appropriate guidelines and seek required approvals
Manage required documentation such as RFQ’s and SOW’s
Execute export compliance guidelines
Direct and collaborative communication with internal/external customers
Receives, processes, distributes and maintains files for all new purchase orders. Responsible for review of confirmation of purchase order terms, scheduling of design release meetings, order entry, down payment processing and shipment notice.
Releasing of order and issue change notification updates, following departmental and ISO guidelines.
Maintains high level of customer satisfaction as a point of contact for customers and external sales staff.
Must exhibit professional communication via email, telephone and web and social media.
Researches and resolves inquiries from other departments regarding quotations, purchase orders, job releases, change notices, and/or other miscellaneous items
Provide “point of contact” support for sales-related matters to the field sales team
Generate quotation, production order, invoices and commission statement
Additional responsibilities as determined by the Inside Sales Manager or Sales Director
Maintains positive interpersonal relationships with other departments regarding order management. Departments to include external sales, production, engineering, test, traffic,etc.