Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales! Responsibilities: Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers. Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings. Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams. Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details. Learn and utilize digital sales systems (CI/TY, Lightspeed) and understand hotel sales strategies to achieve team goals. Participate in meetings, conference calls, reporting, and training sessions as required. Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success. Take ownership of career development by pursuing training and growth opportunities.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees