Sales Coordinator (Taste)
About The Position
Are you passionate about supporting sales teams through operational excellence, system problem-solving, and customer-focused coordination? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in South Brunswick, NJ (hybrid role). Be part of a customer-focused, solution-oriented, and collaborative team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Requirements
- High School Diploma or General Educational Development
- Excellent verbal and written communication skills, with strong interpersonal and analytical abilities
- Customer-oriented mindset with strong problem-solving skills
- Ability to work effectively in cross-functional teams
- Proactive, tenacious, and results-driven approach to work
- Strong decision-making skills in a fast-paced environment
- Basic computer skills with the ability to quickly adapt to new software systems
- Previous experience in customer service–focused, cross-functional environments
Nice To Haves
- Strong working knowledge of Excel
- Experience working in flavor houses, fragrance companies, or food-related industries
- Background supporting customer service, administrative, project, and operational functions
Responsibilities
- In collaboration with the Account Manager (AM), enter customer briefs and related tasks into our System (Salesforce)
- Ensure adherence to required processes from brief-to-win through initial order fulfillment
- Maintain accurate project, customer, and pricing information in Salesforce and PriceForce, communicating changes as needed
- Ensure accurate execution and maintenance of approved customer pricing in SAP
- Troubleshoot system-related issues and proactively remove potential roadblocks whenever possible
- Handle internal and external inquiries on behalf of the Account Managers (AM), often independently
- Facilitate, expedite, and track customer inquiries, samples, documentation, and creative-related tasks
- Ensure timely and effective communication with both internal and external customers
- Keep the AM informed of potential disruptions relevant to the brief-to-win process
- Coordinate across multiple internal departments to support customer and business needs
Benefits
- Hybrid work model supporting work-life balance
- Exposure to cross-functional teams and business processes
- Opportunities to develop system, coordination, and customer-facing skills
- Collaborative and inclusive work environment
- Learning through on-the-job experience across multiple functions
- Career development within a global organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
