Sales Coordinator

Barnsley Resort

12d

About The Position

We are seeking a highly motivated and organized Sales Coordinator to join our team! As a Sales Coordinator, you will be responsible for supporting the sales team in achieving revenue goals and providing exceptional customer service to clients. Specific requirements include the ability to effectively communicate with guests in a friendly and positive manner, the ability to meet/exceed client needs and resolve complaints. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are passionate about the hospitality industry and enjoy working with people, we encourage you to apply.

Requirements

Present a professional appearance and confidence
Strong communication skills, both written and verbal
Excellent organizational and time management skills
Ability to work independently and as part of a team
Strong computer skills; proficient in Microsoft Office and database management
Positive attitude and strong work ethic

Nice To Haves

Previous experience in a sales or customer service role preferred
Knowledge of hotel or resort operations and sales processes

Responsibilities

Answer and direct all service/sales/catering phone calls and greet visitors.
Maintain work areas neat and organized.
Maintain a good working relationship with other departments, employees and guests.
Prepare room blocks, proposals, confirmations, thank-you letters, cover sheets, function sheets, rooming lists. Order pre-paid return reservation cards and V.I.P. amenities, as well as make room reservations.
Report all unsafe conditions immediately.
Become familiar with all phases of the filing system.
Handle all correspondence to the Director of Sales and other assigned Sales Managers.
Transcribe dictated letters, memos, etc. Prepare graphs, charts, statistical research and budget information.
Attend mandatory meetings as assigned.
Collect and complete report for market share analysis.
Complete other duties as assigned by supervisor to include cross training.
Daily updates and reports from maintaining future booking logs.
Distribute contracts, memos, to assigned individuals.
Log and maintain file on documents such as reader board, surveys, pre-cons, celebration letters.
Maintain a file of competitive studies of local hotel rates and update periodically as demand requires.
Maintain Director of Sales and Sales staff reader files on a monthly basis.
Maintain files on promotions, advertising, all Sales Department invoices, room night revenue forms and leads.
Order office supplies.
Responsible for computation for the month-end reports.