Sales Consultant (Ford Norman)

Cavender Auto Family•Norman, OK

13h•Onsite

About The Position

For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving their community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees. They believe in "Making Confidence Happen" (MCH) by acting with integrity, showing customers they care, taking ownership of actions, bringing positive energy, and being subject matter experts. Confidence Ford, a Cavender Auto Family Dealership, is looking for a talented Sales Consultant to join their growing family and help "Make Confidence Happen". Veterans and Military spouses are encouraged to apply.

Requirements

Strong communications skills.
Strong record of positive customer service results with customer focused attitude.
Submit to and successfully complete MVR, background check, and pre-employment drug test.
Valid driver's license

Nice To Haves

Sales or Customer Service experience is preferred

Responsibilities

Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
Use customer relationship management (CRM) tool to effectively track all customer interactions
Present customer deal structure and additional finance products
Follow up with customers and maintain high customer satisfaction
Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
Maintain Customer Satisfaction scores at or above company standards.
Arrange for delivery and registration of vehicle.
Engage in business development, contacting prospects and clients via phone and email.